Senior Key Account Manager

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Your role at Clorox

The Senior Key Account Manager is responsible to manage assigned customer accounts, develop and execute sales strategies, objectives and action plans to achieve distribution, display and sales objectives. Oversee the annual sales plan and develop specific activities for key accounts to maximize coverage, sales, merchandising and distribution objectives towards the achievement of the mutually agreed annual sales target.

Customer Development ~40%

• Manage assigned key accounts (Wellcome or PNS etc.), may oversee total key accounts, E-commerce channels and Japanese Department Stores depending on the level of experience.
• Owns the sales planning process – integrating channel strategies into Clorox brand strategies; Develops the store activation plans, category strategies, customer priorities, etc.
• Developing, selling, implementing, and evaluating business plans to meet or exceed financial goals. Provide input into retailer category strategy.
• Monitor and maximize the return on trade spending budgets. Control the trade spending and maximize business opportunities to ensure
• Facilitate excellence in daily business execution by planning, communicating, anticipating, measuring results consistently and implementing corrective actions or learnings.

Customer Planning and Management ~30%

• Establishes clear financial performance metrics leveraging customer P&L and can plan and manage to budget. Enables profitable growth across categories.
• Responsible for trade funds management and associated tracking or reports to ensure the Trade Fund spending within budget. Evaluate the ROI of different campaigns.
• Provides accurate and timely reports such as sales forecast, demand forecast, promotion analysis, customer sell in/sell out data and evaluate market insight to maximize the sales.

Analytics and Category Expertise ~30%

• Collect and analyze market data from POS, Nielsen data and merchandising data to monitor the achievement of targets and recommend actions for improvement. Collect and analyze market intelligence to develop new insights and provide recommendations.
• Analyze competitors’ activities and consumer preferences to identify growth opportunities and sales strategies.
• Set AMPS (assortment, merchandising, pricing, shelving) target according to brand and channel strategies and well executed at retail level.

a. Years and Type of Experience

• 5+ years’ experience within FMCG sales
• 5+ years’ experience in manage Hong Kong key accounts, E-commerce and Japanese Department Stores
• Preferable working experience in multi-national FMCG companies

b. Education Level/Degree

• University degree required.

c. Technical Skills

• Competency in all Microsoft Office applications (Excel, Powerpoint, Word), Nielsen, POS data.
• Technical sales skills including negotiations, Strategic selling, persuasive selling, sales call management, category management and category/product selling.

d. Managerial Skills and Abilities

• Strong customer knowledge
• Creative business builder – proven ability to identify and develop opportunities
• Customer business planning
• Strong communication skills
• Cross-functional knowledge and Influence
• Leadership and Influence
• Analytical and Decision Making
• Critical thinking and problem solving
• Planning and Organizing
• Adaption and Flexibility
• Financial acumen

e. Other Languages Required

• Fluency in English and Cantonese + written/verbal Mandarin

Workplace type

Hybrid - 3 Days On-site, 2 Days WFH

Benefits we offer to help you be well and thrive

• Competitive compensation
• Generous 401(k) program in the US and similar programs in international
• Health benefits and programs that support both your physical and mental well-being
• Flexible work environment, depending on your role
• Meaningful opportunities to keep learning and growing
• Half-day Fridays, depending on your location

Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.

To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.