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Account management

Specialist, Strategic Account Management

Delivery Hero logoDelivery HeroDhaka, BangladeshFull-timeListed 7mo ago

The posting

Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience - fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

  • Operating as the lead point of contact for any and all matters specific to Vendors
  • Building and maintaining strong, long-lasting relationship with vendors, acting as the primary point of contact for all business metrics.
  • Develop and implement strategies for vendors growth and retention.
  • Overseeing customer account management, including negotiating contracts and identify opportunities to maximize revenue.
  • Tracking key performance indicators (KPIs) and analyzing data to assess account performance, identifying areas for improvement, and implementing strategies to drive revenue growth and operational efficiency.
  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.

Qualifications

  • Experience of 7-8 year(s) in relevant field
  • Preferably with experience FMCG industry
  • The applicants should have experience in the following area(s):
  • Key Account, Relationship Management, Corporate Sales, Marketing, Telemarketing
  • Creative problem-solving, effective communication and strong interpersonal skills
  • Enjoy working in a vibrant and fast-paced environment
  • Ability to communicate and manage effectively at all levels.

Taken from Delivery Hero's own posting, last seen live on 3 Nov 2026.

About Delivery Hero

A Berlin-based group of local delivery apps (Glovo, PedidosYa, foodpanda, talabat, HungerStation, foodora, efood and others) in around 65 countries, whose sellers sign restaurants, grocers and shops onto the apps and sell advertising on them to brands and agencies.

Pay schedule: Salaried staff of each local app, with a quarterly performance bonus (30% of base in the Italian postings, an equity plan for some roles) and local perks such as private health insurance, food vouchers, free delivery, sports cards and two home-office days a week; some Latin American seats are fixed-term contracts.

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