3PL Territory Senior Account Manager
The posting
Company Description
Hungerstation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience - fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
3PL Operational Support
- Support day-to-day 3PL account operations in the Eastern Province to maintain an adequate balance between rider supply and delivery demand.
- Assist in onboarding and activating new 3PL partners to support regional fleet expansion and coverage goals.
- Monitor 3PL operational KPIs, SLAs, and performance metrics, highlighting gaps to senior team members.
- Assist 3PL partners in resolving routine operational issues, logistics obstacles, and account inquiries.
- Review 3PL billing accuracy, assist in invoice validation, and track payment releases in coordination with Finance.
Partner Engagement & Retention
- Participate in operational touchpoints with 3PL partners in the Eastern Province to build strong working relationships and improve vendor retention.
- Gather operational feedback from 3PL vendors to help identify areas for workflow and communication improvements.
- Support the communication of operational updates, safety guidelines, and standard operating procedures to 3PL partners.
- Monitor daily 3PL compliance with HungerStation’s Code of Conduct and operational standards.
Governance and Resilience
- Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner.
- Support the communication of operational updates, safety guidelines, and standard operating procedures to 3PL partners.
- Monitor daily 3PL compliance with HungerStation’s Code of Conduct and operational standards.
- Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness.
- Uphold a high-performance working environment and promote HS’s Values.
Knowledge and Experience
- 2 - 4 years of experience in logistics, 3PL coordination, fleet management, or last-mile operations.
- Experience in tracking 3PL performance, SLA compliance, and fleet supply metrics.
- Basic exposure to invoice tracking, billing verification, and data reporting.
- Strong problem-solving, communication, and coordination skills.
Education and Certifications
- Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
Taken from Delivery Hero's own posting, last seen live on 2 Nov 2026.
About Delivery Hero
A Berlin-based group of local delivery apps (Glovo, PedidosYa, foodpanda, talabat, HungerStation, foodora, efood and others) in around 65 countries, whose sellers sign restaurants, grocers and shops onto the apps and sell advertising on them to brands and agencies.
Pay schedule: Salaried staff of each local app, with a quarterly performance bonus (30% of base in the Italian postings, an equity plan for some roles) and local perks such as private health insurance, food vouchers, free delivery, sports cards and two home-office days a week; some Latin American seats are fixed-term contracts.
Sales roles close to this one
Major Account Manager (shows the role here)
Arista Networks · Account management · Riyadh, Riyadh Province, Saudi Arabia· 1w agoDetails
Good at growing the accounts you inherit?
Hiring managers ask us for sellers with a certain segment, territory or track record. Fill in one profile, and when a seat matches it we make the introduction, never without your yes. It costs you nothing.
Delivery Hero sales openings in your inbox
We look at Delivery Hero's careers page every hour. Once a week you get its newest sales openings, plus close matches at other companies. Free, and one click stops it.