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Account management

Account Manager (London)

Flosum logoFlosumRemote from United KingdomListed 3mo ago
Apply on Flosum (shows the role here)Before you apply: what we know about Flosum

The posting

Requirements

Own a portfolio of accounts, managing the post-sale lifecycle including QBRs, renewals, and expansions.

  • Build and maintain multi-threaded relationships across economic buyers, executives, and champions within each account.
  • Proactively identify upsell and cross-sell opportunities and drive net revenue retention above 120%.
  • Partner with Customer Success Managers to ensure product adoption, time-to-value, and health scores are on track and gross revenue retention above 93%.
  • Lead executive business reviews and translate platform data into business-relevant insights for C-suite stakeholders.
  • Forecast renewal and expansion revenue accurately in Salesforce on a monthly and quarterly basis.
  • Serve as the voice of the customer internally - surfacing product feedback, risks, and opportunities to Product and Leadership.
  • Navigate complex contract negotiations and procurement cycles with legal and finance stakeholders.

Required Qualifications

  • 6+ years in Account Management, Sales, or a quota-carrying role in B2B SaaS
  • Demonstrated track record of meeting or exceeding GRR, NRR, upsell, and renewal targets on enterprise accounts ($100K+ ACV).
  • Strong executive presence - comfortable engaging VP and C-level stakeholders in strategic conversations.
  • Experience managing complex, multi-stakeholder accounts with long sales cycles.
  • Excellent written and verbal communication skills; ability to build trusted advisor relationships.
  • Strong commercial acumen - able to construct ROI narratives and business cases for expansion.
  • Experience working with SaaS platforms, preferably in the Salesforce ecosystem
  • Strong understanding of Salesforce (Admin, DevOps, or development lifecycle concepts preferred)

Preferred Qualifications

  • Experience with Salesforce DevOps tools or release management processes
  • Familiarity with CI/CD, version control, or agile development practices
  • Background working with enterprise customers

Salesforce certifications (Admin, Platform App Builder, etc.)

Where you can sell from

Fully remote, for people based in United Kingdom.

Taken from Flosum's own posting, last seen live on 2 Nov 2026.

Apply on Flosum (shows the role here)

The application

Your details, CV and LinkedIn, then 5 questions (1 written).

Have readyCVLinkedInPhoto (optional)Cover letter (optional)
  1. 1.
    HeadlineShort answer · optional
  2. 2.
    EducationShort answer · optional
  3. 3.
    ExperienceShort answer · optional
  4. 4.
    SummaryWritten answer · optional
  5. 5.
    What is your expected annual salary in your local currency?Short answer

From Flosum's apply page, checked 2 Nov 2026.

About Flosum

Release management, backup and archive, sandbox and security software for enterprises that run on Salesforce, with a version for life sciences teams on Veeva CRM.

Pay schedule: Salaried, mostly remote employment with variable pay tied to bookings or retention, equity on the CRO and revenue operations postings, and up to 25% travel for enterprise AEs.

Flosum's sales postings, in full Live feed of Flosum openings The Flosum company page

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