Business Development Manager

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

We are looking for a motivated and proactive Business Development Representative to join our Sales Team and support Xometry’s growth across international markets. In this role, you will develop new business opportunities, manage customer relationships, and build long-term partnerships with small and medium-sized businesses across industries such as mechanical engineering, robotics, infrastructure, furniture manufacturing, and more.

This is an excellent opportunity for someone with strong communication skills, a commercial mindset, and the ambition to grow within a fast-paced international environment.

How You’ll Contribute

• Develop and expand the customer base through proactive outbound sales activities and inbound lead management
• Achieve established sales plans and individual KPIs
• Handle incoming customer requests promptly and professionally
• Maintain effective communication with customers through calls, emails, online meetings, and messaging platforms
• Maintain accurate and high-quality customer data in Salesforce
• Support customers with account usage, request submissions, and order placement
• Monitor and follow up on customer payments
• Maintain long-term relationships with existing customers while identifying upselling opportunities
• Identify and unlock new business opportunities through assigned and acquired customer accounts
• Represent Xometry professionally in communication with customers across various industries

What You’ll Bring to Xometry

• Experience: First experience in sales, business development, customer success, or account management
• Language Skills: Fluent Italian and English is mandatory
• Communication: Strong interpersonal and communication skills with the ability to build trust, negotiate, and achieve results
• Commercial Mindset: Ability to identify business opportunities, achieve sales targets, and contribute to a healthy sales pipeline
• Technical Mindset: Ability to quickly understand product specifics and communicate them effectively to customers
• Customer Focus: Strong social intelligence, empathy, and a customer-oriented communication style
• Personal Qualities: High level of responsibility, flexibility, determination, and motivation to grow
• International Experience: Experience living abroad is considered an advantage
• Location: Candidates must be located in Bulgaria

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Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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