Deficiency Account Executive

Company Overview

At Fortis Fire & Safety, we provide industry-leading fire protection & security services across the United States. Our ever-growing footprint can be seen in California, Florida, North Carolina, and Chicago, and we are acquiring new brands all the time.

We are proud to work together as one team under the Fortis Fire & Safety family, which includes CJ Suppression, Diversified Systems, Inc., Integrated Fire & Security Solutions, LaMarco Systems, LifeSafety Management, Piper Fire Protection, and VFS Fire & Security Services. United by a shared mission, we deliver comprehensive fire protection and security solutions nationwide.

Joining Fortis means becoming part of a nationwide, next-generation fire protection company. We’re dedicated to a People-First philosophy, where we invest in our team through training and development, as well as a competitive benefits package. In return, we expect the very best from each of our employees every day.

If you are ready to be exceptional in your chosen career, apply to work with us today!

Here at Fortis and throughout our family of brands, we offer a comprehensive benefits package that includes:

• Paid vacation and sick time
• Company Paid Holidays
• Additional paid time off for life events (e.g., jury duty, bereavement)
• Competitive compensation
• 401(k) retirement plan with competitive company match
• Medical, Dental, and Vision insurance
• Short-term/Long-term disability insurance
• Life Insurance
• Career Advancement Opportunities and more!

Job Summary

LifeSafety Management, a Fortis Fire & Safety Company, is seeking a motivated and results-driven Deficiency Account Executive to join our Boynton Beach, FL team. This position is responsible for identifying, quoting, and securing corrective work generated from fire alarm inspection reports or other technician discovered deficiencies while helping customers maintain compliance with fire alarm and life safety code requirements.

The ideal candidate will have experience in the fire alarm, life safety, or low-voltage coupled with strong customer service skills and a goal-driven work ethic. Field experience is required and successful candidates for this position have often transitioned from strong field technicians. The Deficiency Account Executive will work closely with inspection, service, and operations teams to deliver exceptional customer service, build long-term customer relationships, and drive fire alarm repair, upgrade, and service revenue growth throughout the South Florida market.

This position is primarily office-based and involves extended periods of computer and desk work, along with occasional travel to customer locations and project sites for meetings, assessments, and business development activities.

Essential Duties and Responsibilities

• Review fire alarm and other low-voltage deficiencies identified for repair and code compliance opportunities.
• Develop and present proposals for corrective work, repairs, replacements, upgrades, and code-required modifications to fire alarm systems.
• Follow up on quoted deficiencies and proactively manage opportunities through the sales cycle to secure customer approval.
• Track open deficiencies through to resolution, including notification to applicable authorities having jurisdiction (AHJ).
• Build and maintain strong relationships with building owners, property managers, facility managers, contractors, and other key stakeholders.
• Coordinate with inspectors, technicians, project managers, and operations personnel to ensure successful project execution and customer satisfaction.
• Conduct customer meetings and occasional site visits to assess opportunities and support sales efforts.
• Maintain accurate records of customer interactions, opportunities, forecasts, and activity within the CRM system.
• Meet or exceed established sales goals, revenue targets, and performance metrics.
• Stay current on industry trends, fire alarm technologies, and applicable NFPA and local code requirements.
• Promote LifeSafety Management's commitment to customer service, safety, quality, and regulatory compliance.

Required Skills & Qualifications

• Minimum of 5 years of technical fire alarm knowledge
• Experience selling deficiency repairs, inspections, service agreements, maintenance programs, compliance-driven services, or related technical solutions preferred.
• Strong familiarity with fire alarm systems, NFPA 72 requirements, and life safety codes is preferred.
• Strong customer service, relationship-building, and consultative selling skills.
• Excellent communication, presentation, and negotiation abilities.
• Ability to manage multiple opportunities and priorities in a fast-paced and high volume environment.
• Commitment to diligently provide timely solutions to customers and meet same day or next day deadlines.
• Proficiency with Microsoft Office applications and CRM platforms.
• Strong organizational skills and attention to follow-through.
• Ability to meet company driving eligibility requirements, including holding a valid driver's license and maintaining an acceptable motor vehicle record.

Preferred Qualifications

• Familiarity with Firelite, Silent Knight, Notifier, FCI, Siemens, Simplex, etc. preferred.
• Previous field experience as a fire alarm technician, inspector, or installer.
• Experience reviewing inspection reports and converting identified deficiencies into quoted repair opportunities.

This role may require extended periods of sitting or standing, movement around the office or job site, and operation of standard equipment. Physical activities can include reaching, bending, kneeling, climbing, and lifting up to 75 lbs. Field positions may involve heavy lifting, working in varying climates (including outdoor conditions), construction or low-voltage environments, and exposure to dust, noise, or confined spaces. Personal protective equipment (PPE) may be required. Some roles may require travel.

Fortis Fire & Safety Inc. is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations are available for individuals with disabilities to perform the essential functions of their jobs. Employment is contingent upon successful completion of job-related pre-employment screenings, which may include a background check and/or drug testing, in accordance with applicable laws.

Applicant Notices

Fortis Fire & Safety provides required federal, state, and local labor law notices to all applicants.****

Federal Notices

• FMLA General Notice (English)
• FMLA General Notice (Spanish)
• USERRA Rights Notice (English)
• USERRA Rights Notice (Spanish)
• Employee Polygraph Protection Act (EPPA) Notice (English)
• Employee Polygraph Protection Act (EPPA) Notice (Spanish)
• E‑Verify Participation Posters
• Right to Work Posters

E-Verify Notice

Fortis Fire & Safety Inc. participates in E‑Verify. We use E‑Verify to confirm the identity and employment eligibility of all new hires. For more information, visit https://www.e-verify.gov

Illinois Notices

• Your Rights Under Illinois Employment Laws
• Illinois Paid Leave for All Workers Act
• Illinois Equal Pay Act – Pay Transparency Notice
• VESSA (Victims' Economic Security and Safety Act)
• Illinois Right to Privacy Poster (English)
• Illinois Right to Privacy Poster (Spanish)
• Illinois Right to Privacy Poster (Polish)

California Notices

• CA Minimum Wage
• CA Paid Sick Leave
• CA Pregnancy Disability/CFRA Leave
• CA Whistleblower Protections
• CA Transgender Rights

North Carolina Notices

• NC Wage & Hour Notice
• NC OSHA Notice