Inside Sales Consultant

Manchester | Full-Time | Hybrid

We are looking for an Inside Sales Consultant to help convert service quotations into orders across our Fire & Security customer base. Working closely with engineers, account managers, and planning teams, you'll build customer relationships, follow up outstanding quotations, and help drive revenue growth.

What you'll do

• Contact customers to discuss service quotations and recommended works
• Follow up outstanding quotes and manage a pipeline of opportunities
• Answer customer questions and coordinate with engineers where needed
• Negotiate within agreed pricing guidelines to secure orders
• Maintain accurate records and update internal systems
• Obtain purchase orders and process accepted quotations for scheduling
• Work towards individual and team sales and conversion targets

Must-Have

• Previous experience in sales, customer service, or account management
• Strong communication and relationship-building skills
• Ability to manage multiple priorities and follow-up activities
• Good organisational skills and attention to detail
• Confident using Microsoft Office and CRM systems

Nice-to-Have

• Experience within Fire & Security, Service, Engineering, or Facilities Management environments
• Experience managing sales pipelines or converting quotations into orders

What we offer

• Competitive Salary: Reflecting your skills and experience
• Lucrative Bonus: Very achievable target based bonus scheme
• Generous Leave: 25 days annual leave (pro-rated in hours)
• Holiday Purchase Scheme: Buy up to 10 extra days - up to 35 days total leave
• Comprehensive Benefits: o Pension plan (up to 7% employer match) o Life assurance o Employee assistance program o Referral scheme
• Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts
• Career Development: Extensive growth and advancement opportunities
• Free Onsite Parking: Hassle-free commuting
• Dress Down Fridays: Casual attire to wrap up the week

About Johnson Controls

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

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