Lead Retail Sales Associate / Customer Service - Massage and Skincare Studio
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The posting
Overview
Hello! Passionate about health & wellness? Passionate about building a career that will lead to being a studio manager and running your own shop and team?! It takes with starting somewhere and here is the place where you can start as a retail sales associate/customer service lead and grow with us! Join our team at Elements Massage in Surprise, AZ!
We are a brand new Elements Massage in Surprize, AZand are looking for a Lead Sales & Customer Service Associate in the health and wellness industry. We are looking for fantastic sales leader to provide excellent customer service to our clients and grow our business. This person will follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty. The Leader will be responsible for people management, lead management, outreach, and conversion, client experience, retention, and office management.
Lead Sales & Customer Service Associate Benefits
- Pay $16-$18 per hour depending on experience
- Bonuses based on monthly conversion numbers
Lead Sales & Customer Service Associate Qualifications
- Manages lead outreach and contacts perspective members
- Manages the team schedule and gneral office duties
- Works with Marketing Team on best demonstrated practices for lead conversion strategies
- Customer service oriented with a focus on member retention
- Results oriented, metrics driven
- 1+ years of Sales experience preferred
- Basic computer skills
- Ability to multitask
- Must be outgoing, positive, cheerful, engaging, energetic, and resourceful
- Strong verbal and written communications skills
- Possess strong interpersonal skills to communicate with confidence to both internal personnel and customers
- Must be an excellent organizer and problem solver with strong project management skills
- Must be able to work flexible days and hours; including nights, weekends, and holidays
- MindBody Software experience a plus
- Membership sales an experience preferred!
Apply today! We would love to meet you and discuss the possibility of a long and rewarding career!
Legal Disclaimer
©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.
Taken from Elements Massage's own posting, last seen live on 14 Nov 2026.
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About Elements Massage
Therapeutic massage, facials and other skin and stretch treatments, sold to consumers by the visit and through the Elements Wellness Program, a month-to-month membership, in independently owned franchise studios.
Pay schedule: Each franchise studio employs its own staff: front desk sellers earn an hourly wage plus membership commission and monthly bonuses, managers a base with performance bonuses, and the benefits named run from a free monthly massage or facial and service and product discounts to medical, dental, vision, paid time off and a 401(k), varying by studio.
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