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Member Sales Associate

Serenity Mental Health Centers logoSerenity Mental Health CentersMesa, United StatesFull-timeListed 1w ago
Apply on Serenity Mental Health Centers (shows the role here)Before you apply: what we know about Serenity Mental Health Centers

This posting does not state its pay. Account Executive roles that state pay post a typical $125k/yr (band $81.5k–$320k/yr); across the 5,172 open roles on Medical sales jobs, every seat together, it is $125k/yr. How posted pay is measured.

The posting

Member Sales Associate

Employment Type: Full-Time (On-site)

Serenity is growing its client-facing team and we're looking for a Member Sales Associate who knows how to make people feel informed, confident in the decisions they're making, and driving the results that matter. This is a high-touch, relationship-driven role with real performance expectations. You'll be the person clients rely on to understand their options, navigate next steps, and feel genuinely supported throughout the process and you'll be measured on how well you move them forward. If you've built your career in premium customer service, hospitality, or any environment where quality and outcomes were both non-negotiable, this role will feel familiar fast.

What You'll Do

  • Guide clients through their available options with clarity, patience, and a consultative approach while confidently encouraging them to take the next step
  • Listen carefully, ask the right questions, and document client information accurately and thoroughly
  • Work toward individual KPIs and contribute to team performance goals with consistency and accountability
  • Handle objections and hesitations with composure and persistence, redirecting toward solutions without pressure while keeping momentum moving
  • Coordinate handoffs between internal teams to ensure the client experience stays seamless
  • Follow up with clients to keep momentum moving and ensure nothing falls through the cracks

What You Bring

  • 2+ years of full-time, high-quality customer-facing experience. Ideally in hospitality, retail, concierge, sales-adjacent, or premium service environments strongly preferred
  • A track record of hitting goals or performance targets, and the self-motivation to keep raising the bar
  • You build trust quickly and people feel comfortable with you almost immediately
  • You handle rejection well - you don't take it personally, you learn from it and stay focused on the outcome
  • Strong active listening skills - you catch what people mean, not just what they say
  • Able to manage a high volume of interactions without letting quality slip
  • Some leadership experience or the desire to grow into one - team leads and shift supervisors are encouraged to apply

Schedule & Compensation

  • Condensed work week - three 13-hour shifts
  • Competitive pay
  • 90% employer-paid medical, dental, and vision coverage
  • 401(k) retirement plan
  • 10 PTO days to start, 15 after year one, plus 10 paid holidays
  • Significant growth and promotion potential as Serenity continues to expand

About Serenity

Serenity is a driven company delivering advanced, evidence-based solutions for clients who are looking for better outcomes. Our client-facing teams are the core of how people experience what we do - and we invest heavily in people who show up, perform, and genuinely care about the clients they serve. If you've spent your career in environments where every interaction mattered, the standard was always high, and you knew how to get results, you'll find this place was built for people like you.

Serenity is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.

Taken from Serenity Mental Health Centers's own posting, last seen live on 5 Nov 2026.

Apply on Serenity Mental Health Centers (shows the role here)

The application

Your details and CV, then 10 questions (1 written).

Have readyCVPhoto (optional)Cover letter (optional)
  1. 1.
    HeadlineShort answer · optional
  2. 2.
    When are you available to start?Date
  3. 3.
    What is your legal name?Short answer
  4. 4.
    EducationShort answer · optional
  5. 5.
    ExperienceShort answer · optional
  6. 6.
    SummaryWritten answer · optional
  7. 7.
    Our policy is to avoid a conflict of interest by not hiring patients. Have you ever been a patient at Serenity Mental Health Centers?Yes or no
  8. 8.
    Do you have 2 years of full time work experience?Yes or no
  9. 9.
    Are you currently legally authorized to work in the United States?Yes or no
  10. 10.
    Will you now or in the future require employer sponsorship to maintain employment authorization?Yes or no

From Serenity Mental Health Centers's apply page, checked 4 Nov 2026.

About Serenity Mental Health Centers

Outpatient mental health clinics in eight states offering TMS, ketamine therapy, medication management and ADHD testing to people with depression, anxiety, PTSD, ADHD and similar conditions, with most commercial insurance plans accepted.

Pay schedule: Associates are paid by the hour and practice managers a salary plus bonus, with 90% employer-paid medical, dental and vision cover, a 401(k), 10 PTO days rising to 15 after the first year plus 10 paid holidays, and every hire subject to a background check and drug screen.

Serenity Mental Health Centers's sales postings, in full Live feed of Serenity Mental Health Centers openings The Serenity Mental Health Centers company page

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