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National Service Sales Development Manager

DH Pace logoDH PaceOlathe KSListed 1w ago
Apply on DH Pace (shows the role here)Before you apply: what we know about DH Pace

The posting

Why DH Pace?

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100 th anniversary in business.

100 Years in Business | Grow with us

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DH Pace Company, Inc. is hiring a results-oriented National Service Sales Development Manager who will be responsible for developing and leading DH Pace's national service sales training program for technicians and managers. In this role, you will build and deliver sales training that strengthens customer trust, equips technicians and managers to sell effectively and enables managers to support, coach, and lead their teams.

What You'll Do

  • Develop, own and continuously evolve DH Pace’s national service sales training program across service lines (Residential Service, EDS/ISS Service, CDS Service).
  • Travel to local offices to facilitate group training sessions for managers and technicians.
  • Design and deliver technician training covering: Building strong customer trust across the full-service interaction; from the on-my-way notice, through arrival and initial contact, to wrap up.
  • Selling: teach when and how to sell on a residential or service call, how to present options, and how to communicate value, quality, and the right recommendation.
  • Professional development: teach technicians how to set goals and identify how to achieve them.
  • Translating value-and-quality selling into practical, repeatable language technicians can use with customers.
  • Design and deliver manager training (dispatch, service, department managers) covering: Supporting technicians after formal training ends.
  • Selling: teach when and how to sell over the phone, how to present options, and how to communicate value, quality, and the right recommendation.
  • Problem resolution: how to de-escalate and resolve customer problems and strengthen the customer relationship.
  • Teaching managers how to set an agenda and run sales meetings that inform, engage, and inspire technicians.
  • Working with the DH Pace Training Department, develop and maintain the full training curriculum, including materials, presentations, workbooks, role-play exercises, and reinforcement tools.
  • Partner with branch and area leadership to schedule training sessions, assess technician sales skill levels, and identify branch-specific needs.
  • Track and report on training effectiveness using well defined metrics.
  • Maintain a consistent training message and sales approach across all locations while adapting delivery to local market and product differences.
  • Develop and deliver train-the trainer sessions to equip designated managers/leaders to reinforce and extend the training between formal visits.
  • Build the training program into new technician onboarding.
  • Continuously refine the curriculum based on field results, technician feedback, and evolving product/service offerings.
  • Serve as an ongoing resource to managers on reinforcing value/quality sales behaviors after training sessions conclude.
  • Other duties may be assigned

What You Bring

  • 5+ years of experience in sales or sales training, with demonstrated success in a residential, in-home, or direct-to-consumer environment (i.e., HVAC, roofing, home services, security, door, or similar).
  • Bachelor’s degree in business, communications, or a related field preferred; equivalent combination of experience and training will be considered in lieu of degree.
  • Prior experience designing and facilitating group sales training programs. Formal sales trainer or curriculum development experience required.
  • Proven ability to build a training program from scratch, including materials, curriculum structure, and facilitation approach.
  • Strong group facilitation, presentation and public speaking skills; comfortable leading a room of technicians with varying experience levels and personalities.
  • Ability to translate value/quality selling concepts into practical, repeatable language technicians can use with residential customers.
  • Ability to build rapport quickly with technicians who may not see themselves as ‘salespeople.’
  • Willingness and ability to travel extensively to branch locations, including overnight travel.
  • Valid driver’s license and acceptable motor vehicle record.

Nice to Have's

  • Experience in sales training to field personnel (i.e. building sales skill into a technical/service role rather than a dedicated sales role).
  • Experience standing up a sales training program at a growing or decentralized organization.

What We Offer

  • Comprehensive medical, dental, and vision coverage - available your first full month
  • Generous paid time off plus paid holidays and floating holidays
  • Company-paid life insurance, short-term disability, and long-term disability
  • 401(k) with employer match
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • Voluntary benefits including supplemental life and critical illness coverage
  • Employee discounts for you and your immediate family
  • Competitive compensation with annual performance reviews

Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.

Taken from DH Pace's own posting, last seen live on 2 Nov 2026.

Apply on DH Pace (shows the role here)

The application

Your details and CV, then 26 questions (1 written).

Have readyCVCover letter (optional)LinkedIn (optional)
  1. 1.
    Are you 18 years of age or older? You must be at least 18 years of age or older to work for this employer.Yes or no
  2. 2.
    Are you legally eligible for employment in the US?Yes or no
  3. 3.
    Do you now, or will you in the future, require immigration sponsorship for work authorization (e.g., H-1B)?Yes or no
  4. 4.
    Do you have at least a High School Diploma or equivalent (i.e. GED)?Yes or no
  5. 5.
    Identify the highest level of education you have completed beyond a High School Diploma or equivalent, if applicable:Pick one (7 options)
  6. 6.
    Do you currently hold a valid driver's license?Yes or no
  7. 7.
    Have you had any driving violations/tickets within the last three years?Yes or no
  8. 8.
    If yes, how many and what were the nature of the violations? If no, enter N/AShort answer
  9. 9.
    Have you ever been employed with DH Pace before?Yes or no
  10. 10.
    If yes, provide dates of employment, location, manager, and role. If no, enter N/AShort answer
  11. 11.
    Current/Most recent Employer:Short answer
  12. 12.
    Start Date at current/most recent employer:Short answer
  13. 13.
    End Date at current/most recent employer: If applicable. If currently employed, enter N/AShort answer
  14. 14.
    Your Job Title:Short answer
  15. 15.
    What are/were your job responsibilities?Written answer
  16. 16.
    Were you discharged or asked to resign?Yes or no
  17. 17.
    If currently employed, reason for seeking new opportunity? If no longer employed, what was your reason for leaving?Short answer
  18. 18.
    Second most recent employer:Short answer
  19. 19.
    Start date of second most recent employer:Short answer
  20. 20.
    End date of second most recent employer:Short answer
  21. 21.
    Job title at second most recent employer:Short answer
  22. 22.
    Were you discharged or asked to resign from your second most recent employer?Yes or no
  23. 23.
    What was your reason for leaving your second most recent employer?Short answer
  24. 24.
    What are your compensation expectations for this role?Short answer
  25. 25.
    Would you like to opt in to text messaging?Yes or no
  26. 26.
    I certify that the facts in this application are true and complete to the best of my knowledge and understand that if employed, falsified statements on this application shall be grounds for dismissal. I understand that just as I am free toShort answer

From DH Pace's apply page, checked 1 Nov 2026.

About DH Pace

Distributes, installs and services commercial, industrial and residential doors, loading dock equipment, locks and electronic security systems for building owners, facility managers, general contractors and homeowners across the US.

Pay schedule: Salaried reps judged on sales and gross profit, with an annual performance bonus named in the postings that state pay; benefits include medical, dental, vision, an HSA or FSA and a 401(k) match, and field reps need a valid driver's license.

DH Pace's sales postings, in full Live feed of DH Pace openings The DH Pace company page

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