Retail Sales Associate
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The posting
Address: 4764 Okeechobee Blvd. W. Palm Beach, Florida 33417
Brand: Value Pawn & Jewelry
We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!
Hiring immediately for Retail Sales Associates / Retail Customer Service!
Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.
Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!
- Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program
- Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour
- Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position
- Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store
In addition to a great career, here are some of the other things we offer our Team Members:
- Free Health Insurance *
- Competitive Wages
- Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
- Great Working Hours
- 401(k) with Company Match
- Generous Paid Time Off
- Holiday Pay
- Store Discount
Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.
Other Customer Service duties include, but are not limited to
- Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
- Processing sales, loans, and extensions
- Performing opening and closing store duties
Requirements for the Customer Service Representative (Pawnbroker) role include
As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:
- High school diploma or GED
- Customer service, cashier, or retail experience
- Excellent communication and interpersonal skills
- Work well independently and as member of a team
- Ability to multitask
- Able to pass a criminal background check and drug test
- Adhere to all Company policies, procedures, and regulations
- Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
- Sales background, a plus
- Bilingual, a plus
*No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.
Taken from EZCORP's own posting, last seen live on 14 Nov 2026.
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About EZCORP
Pawn loans against jewelry, electronics, tools, firearms and other goods, and pre-owned merchandise sold over the counter, in its EZPAWN, Value Pawn & Jewelry, Max Pawn Luxury and other pawn stores in the US and Latin America.
Pay schedule: EZCORP pays its pawnbrokers, shift leaders and firearms specialists by the hour plus an uncapped monthly bonus on store and individual performance, with raises for completing training and certification, no-cost employee-only medical insurance on its BlueCross BlueShield EPO plan, a 401(k) with company match, paid time off, holiday pay and a store discount.
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