Sales Operations Executive

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore.

We empower businesses with innovative POS, payment, and digital commerce solutions that help merchants streamline operations, improve customer experiences, and accelerate business growth.

Job Summary

We are seeking a detail-oriented and proactive Sales Operations Executive to join our team on a 6-month maternity cover contract. In this role, you will provide operational support to the Sales team by ensuring the accuracy of sales processes, maintaining operational excellence, coordinating cross-functional activities, and supporting sales performance reporting.

The ideal candidate is highly organised, analytical, and able to manage multiple priorities in a fast-paced environment while working closely with Sales, Finance, Operations, and Product teams.

Responsibilities

• Support the day-to-day operations of the Sales team to ensure smooth and efficient execution of sales processes.
• Process sales orders, quotations, contracts, and related documentation accurately and in a timely manner.
• Maintain and update CRM systems, ensuring customer and sales data integrity.
• Coordinate with internal stakeholders including Finance, Merchant Operations, Product, and Customer Success to facilitate successful onboarding and order fulfilment.
• Prepare and maintain sales reports, dashboards, forecasts, and performance metrics for management review.
• Monitor sales pipeline activities and ensure timely follow-up on outstanding actions.
• Assist in implementing and improving sales processes, SOPs, and operational workflows to enhance efficiency.
• Support sales incentive tracking, campaign administration, and commission-related reporting where required.
• Perform data validation, reconciliation, and analysis to ensure reporting accuracy.
• Provide administrative and operational support for sales initiatives, projects, and ad-hoc assignments.

Requirements

• Diploma or Bachelor's Degree in Business, Business Administration, Sales, Operations, or a related discipline.
• Minimum 2–4 years of experience in Sales Operations, Business Operations, Commercial Operations, or Sales Administration.
• Proficient in Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP, formulas) and Microsoft Office applications.
• Experience using CRM systems such as Salesforce, HubSpot, Dynamics, or similar platforms is an advantage.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Ability to manage multiple priorities and work independently in a fast-paced environment.
• Strong communication and stakeholder management skills.
• Experience within the fintech, payments, SaaS, or technology industry is an added advantage.

Why Join EPOS?

• Join a fast-growing fintech company backed by Ant International.
• Gain valuable experience supporting a dynamic commercial and sales organisation.
• Collaborate with cross-functional teams across Sales, Finance, Operations, and Product.
• Work in a collaborative, innovative, and high-growth environment.
• Opportunity to make an immediate impact while covering a key business function during the maternity leave period.