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Account management

Senior Defined Contribution Account Manager

Nova 401(k) Associates logoNova 401(k) Associates$100,000–$125,000/yrRemote from United StatesListed 1y+ ago

Taken at the midpoint of its range, $112,500/yr, this role pays less than the middle Account Management & Renewals opening on the board today ($135k/yr); the usual band for that kind of seat is $100k–$269k/yr.

The posting

If you excel at solving your clients’ 401(k) problems, you deserve better than a job that is just “okay”. Do you want the flexibility and convenience of working from home? Are you looking for a position with career advancement opportunities? Are you tired of working many hours of overtime? If so, Nova 401(k) Associates may have a “wow” position for you!

Overview of the Position

Nova 401(k) Associates is looking to fill fully remote Senior Defined Contribution Account Manager positions. We will provide you with a home office set-up including a computer and a phone. Nova has been offering remote work for over 10 years. We offer a great work experience for our remote employees!

We are in the process of transforming our Account Manager positions to focus more on review and client/advisor service. Our Account Manager position is supported by a strong implementation group, plan document team, special projects team, and loan and distribution department. Our Account Managers are organized into teams that work toward firm goals with special recognition given to individuals with exceptional performance. Each Team Leader schedules weekly calls to discuss upcoming deadlines and developments within Nova and the industry.

About Nova

Nova 401(k) Associates is a vibrant third party non-producing administration firm. We have a nationally recognized sales team allowing us to grow continuously and provide career advancement opportunities for our professionals.

What Nova Offers You

This position supports a great work-life balance with a 37.5 hour work week, generous PTO, and overtime pay. We also financially support professional designations and offer regular, recurring, professional training. We offer a competitive compensation package including medical insurance, dental insurance, disability insurance, life insurance, a 401(k) plan, and an HSA.

Job Responsibilities

  • Maintain client and advisor relationships with a high active client retention rate
  • Maintain a caseload of more complicated plans
  • Perform escalated work product review for other team members
  • Manage and prioritize your workload towards weekly goals in a results-oriented team environment
  • Exemplify superior client service and the ability to consult with clients regarding plan operation and design
  • Proactively communicate with clients and investment advisors about new industry developments
  • Work with other Nova departments, record-keepers, and advisors to ensure a great client experience
  • Perform work according to Nova policies and procedures

Qualifications

  • Ten or more years of 401(k) plan administration experience
  • NIPA or ASPPA credentials
  • College degree
  • Superior knowledge of ADP/ACP, 415, 410(b), Top Heavy and 401(a)(4) non-discrimination testing
  • Superior knowledge of 401(a)4 and controlled group testing; mergers and acquisitions experience
  • Excellent written and verbal communication skills
  • Excellent time management, organizational skills, and ability to multi-task
  • Ability to proactively and independently manage a book of business
  • Excellent organizational skills
  • High level of critical thinking
  • Committed to lifelong learning and coachable

Compensation and Benefits

  • Base Salary $100,000 - $125,000
  • Salaried, non-exempt
  • Medical, dental, disability, and life insurance
  • Paid time off
  • 401(k) plan with employer match

Work Location/Hours

  • Work from home
  • Must work from USA and be authorized to work for any US employer
  • We will supply all necessary computer equipment
  • 37.5-hour work week
  • You may choose a start time between 7:30 am and 8:30 am

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Where you can sell from

Fully remote, for people based in United States.

Taken from Nova 401(k) Associates's own posting, last seen live on 2 Nov 2026.

The application

Your details and CV, then 45 questions.

Have readyCVCover letter (optional)LinkedIn (optional)
  1. 1.
    Please provide your complete address (Address 1, Address 2 (if applicable), City, State, and Zip Code).Short answer
  2. 2.
    Are you legally eligible for employment in the United States?Yes or no
  3. 3.
    Please provide your United States Visa status, if applicable.Short answer · optional
  4. 4.
    Are you at least 18 years old?Yes or no
  5. 5.
    Have you filed all required federal and state personal tax returns timely?Yes or no
  6. 6.
    Have you paid all federal income taxes that you owe?Yes or no
  7. 7.
    If you have not paid all federal income taxes that you owe, have you entered into a payment agreement with the Internal Revenue Service?Pick any: Does not apply to me · Yes · No
  8. 8.
    Have you declared bankruptcy in the last five years?Yes or no
  9. 9.
    Have you had a property foreclosed upon or been sued for nonpayment on bills in the last five years?Yes or no
  10. 10.
    In the past five years, have you been more than 90 days behind on any bill?Yes or no
  11. 11.
    If you owe child support, are you current on your child support?Pick any: Does not apply to me · Yes · No
  12. 12.
    What hours are you available to work?Short answer
  13. 13.
    If hired, when could you start?Short answer
  14. 14.
    Do you have a bachelor's degree?Yes or no
  15. 15.
    Do you have credentials from NIPA or ASPPA?Yes or no
  16. 16.
    If you answered yes to the previous question, please list your credential(s).Short answer · optional
  17. 17.
    What is your minimum required salary?Short answer
  18. 18.
    How many years of industry experience do you have?Short answer
  19. 19.
    Do you have ten or more years of DC plan administration experience?Yes or no
  20. 20.
    Do you have TPA experience?Yes or no
  21. 21.
    Please list your most recent and relevant positions. Employer Name #1 (Most Recent)Short answer
  22. 22.
    Employer #1 Location and Phone NumberShort answer · optional
  23. 23.
    Job Title #1Short answer · optional
  24. 24.
    Dates of Employment #1 (MM/YYYY - MM/YYYY)Short answer · optional
  25. 25.
    Responsibilities and Accomplishments #1Short answer · optional
  26. 26.
    Reason for Leaving Company #1Short answer
  27. 27.
    Supervisor #1 NameShort answer · optional
  28. 28.
    May we contact?Yes or no · optional
  29. 29.
    Employer #2 NameShort answer
  30. 30.
    Employer #2 Location and Phone NumberShort answer · optional
  31. 31.
    Job Title #2Short answer · optional
  32. 32.
    Dates of Employment #2 (MM/YYYY - MM/YYYY)Short answer · optional
  33. 33.
    Responsibilities and Accomplishments #2Short answer · optional
  34. 34.
    Reason for Leaving #2Short answer
  35. 35.
    Supervisor #2 NameShort answer · optional
  36. 36.
    May we contact #2?Yes or no · optional
  37. 37.
    Employer #3 NameShort answer
  38. 38.
    Employer #3 Location and Phone NumberShort answer · optional
  39. 39.
    Job Title #3Short answer · optional
  40. 40.
    Dates of Employment #3 (MM/YYYY - MM/YYYY)Short answer · optional
  41. 41.
    Responsibilities and Accomplishments #3Short answer · optional
  42. 42.
    Reason for Leaving #3Short answer
  43. 43.
    Supervisor #3 NameShort answer · optional
  44. 44.
    May we contact #3?Yes or no · optional
  45. 45.
    I hereby certify that all statements made in this application are true and correct to the best of my knowledge and belief. I understand that any misrepresentations or omissions of facts in this application are grounds for disqualification fPick any: Yes · No

From Nova 401(k) Associates's apply page, checked 1 Nov 2026.

About Nova 401(k) Associates

Plan design, compliance testing, Form 5500 filings and administration for 401(k), 403(b), 457(b), cash balance and defined benefit plans, sold through financial advisors to business owners.

Pay schedule: Sales consultants earn a base salary plus commission and bonuses, with health, dental and vision cover, paid vacation, a 401(k) plan and an HSA; account managers add a 37.5-hour week with overtime pay and paid study for industry credentials.

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