Skip to content

Sales leadership

Senior Manager, Merchant Success Americas – Brazil

EBANX logoEBANXSão PauloListed 3w ago
Apply on EBANX (shows the role here)Before you apply: what we know about EBANX

The posting

Senior Manager, Merchant Success Americas – Brazil

Based in São Paulo

At EBANX, we are on a mission to connect global companies with high-growth markets. As we deepen our footprint in Brazil, we are seeking a Senior Manager, Merchant Success Americas to lead the charge in growing revenue from our existing merchant base. You will lead a team of Key Account Managers responsible for expanding EBANX's share of wallet and global country expansion with some of the most prominent enterprise merchants.

What you'll do

  • Lead, drive, and inspire a team of Key Account Managers focused on growing revenue from EBANX's existing Americas enterprise merchant portfolio by increasing our share of wallet in our current operation, and expanding into new countries and products.
  • Define and execute account growth strategies, portfolio segmentation, and account prioritization based on expansion potential.
  • Drive pipeline generation, deal velocity, and team performance
  • Personally engage with these enterprise accounts, acting as a trusted advisor and escalation point for senior merchant stakeholders.
  • Collaborate with cross-functional teams (Product, Solutions Engineering, Marketing, Legal, Compliance, etc.) to identify and package expansion opportunities.
  • Monitor account health and usage data to proactively spot growth opportunities and retention risks.
  • Develop and track team KPIs and coaching for performance and growth.
  • Report regularly on account performance and expansion pipeline using Salesforce, AI tools and analytics tools, driving forecasting accuracy and prioritization.

Who you are

  • A “hunter” mindset applied to the existing base. You are someone who gets restless leaving revenue on the table and actively goes after it, rather than waiting for merchants to ask.
  • High-energy, relationship-driven, and comfortable navigating complex, consultative conversations with senior stakeholders.
  • Strategic and hands-on: able to design a portfolio growth strategy and also personally run key account conversations.
  • Leads by example, balances strategic vision with tactical execution, and thrives in a scale-up environment.
  • Demonstrable leadership skills, with a clear understanding of the difference between leadership and management.
  • Curious, entrepreneurial, and results-focused and you take accountability and hold high standards.
  • Cultural alignment and ability to act as a local ambassador for EBANX. .

What you bring

  • A track record in a leadership position within a commercial role (Key Account Management, Customer Success, or Business Development) with demonstrated revenue growth via upsell/cross-sell (not only new business).
  • Experience managing or leading account management/commercial teams.
  • Strong payments industry experience is required.
  • Experience handling complex, multi-stakeholder commercial relationships
  • Strong experience with Salesforce CRM, AI tools, and analytics tools to manage account portfolios, forecast expansion revenue, and drive process discipline.
  • Fluency in Portuguese and English (spoken and written) required; Spanish is a plus.
  • Based in São Paulo, or willing to relocate there.

Why EBANX

  • A rare opportunity to shape how EBANX grows its most established merchant relationships in a key strategic market.
  • A fast-paced, global fintech environment with rapid growth.
  • Work with top-tier clients and some of the most dynamic professionals in the industry.
  • A front-line role in EBANX’s most important commercial growth effort.
  • Exposure to senior leadership and opportunities to shape regional strategy.

Taken from EBANX's own posting, last seen live on 4 Nov 2026.

Apply on EBANX (shows the role here)

The application

Your details, CV and LinkedIn, then 6 questions.

Have readyCVLinkedInWebsite (optional)
  1. 1.
    Level of EnglishPick one
  2. 2.
    If you are a person with a disability and you answered yes in the previous question, please indicate what disability you have:Pick one (8 options)
  3. 3.
    Are you legally eligible to work in the country where this role is based?Yes or no
  4. 4.
    What is your current work authorization or visa status for the country where this role is based?Pick one
  5. 5.
    Do you currently need, or will you require in the future, EBANX to sponsor or support a work authorization/visa for you to work in the country where this role is based?Yes or no
  6. 6.
    Demographic InformationPick one: I Agree

From EBANX's apply page, checked 1 Nov 2026.

About EBANX

Processes pay-in and payout for global digital merchants so they can accept local payment methods from consumers in Latin America, Africa, Asia and other emerging markets.

Pay schedule: Varies by office: commission on new and existing accounts in Singapore, variable pay against goals in London and Shanghai, a company-results bonus in the Americas, with meal allowance, education funding and medical and dental plans in the Americas benefits lists.

EBANX's sales postings, in full Live feed of EBANX openings The EBANX company page

Sales roles close to this one

Leading a sales team right now?

Hiring managers ask us for sellers with a certain segment, territory or track record. Fill in one profile, and when a seat matches it we make the introduction, never without your yes. It costs you nothing.

Build my profile

EBANX sales openings in your inbox

We look at EBANX's careers page every hour. Once a week you get its newest sales openings, plus close matches at other companies. Free, and one click stops it.