Senior Sales Manager - Account Management

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes - from emerging brands to Fortune 500s - use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The opportunity

The Sales team at Flexport is at the forefront of redefining global trade, empowering our clients to navigate complex supply chains with ease. As a Senior Sales Manager, you will lead and mentor a high-performing team of Account Executives who are dedicated to maximizing growth within our existing client base. You'll partner closely with net new sales, operations, and product teams to develop and execute strategies that deepen client relationships and unlock significant value. This is an opportunity to directly impact Flexport's mission by fostering client success and expanding our footprint in critical markets, tackling challenges in a fast-paced, collaborative environment.

You will

• Lead, coach, and develop a team of high-performing Account Executives focused on growing existing client relationships.
• Develop and execute strategic account growth plans, identifying and capitalizing on opportunities to expand Flexport's services within key client portfolios.
• Partner cross-functionally with Account Management, Operations, and Product teams to ensure seamless client experiences and strategic alignment.
• Analyze team performance data, implement best practices, and optimize sales processes to drive consistent revenue growth and client retention.
• Act as an escalation point for complex client challenges, providing expert guidance and solutions to secure long-term partnerships.

You should have

• 10+ years of progressive experience in sales, account management, or business development roles, with a proven track record of exceeding growth targets.
• 3+ years of experience leading and managing high-performing sales or account management teams, specifically focused on existing client portfolios.
• Deep expertise in developing and executing strategies for account growth, retention, and upsell within a complex B2B environment.
• Strong understanding of global logistics, supply chain management, or a related complex industry.
• Demonstrated ability to inspire, motivate, and develop sales talent, fostering a culture of continuous improvement and client-centricity.
• A 'compliance first' attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

You will get

• The opportunity to drive significant impact in a rapidly evolving industry, directly shaping the future of global trade.
• A fast-paced, supportive, and collaborative work environment where innovation and growth are highly valued.
• Exposure to a diverse global client base and the chance to work alongside some of the brightest minds in logistics and technology.
• Competitive compensation, comprehensive benefits, and ample opportunities for professional development and career advancement.

#LI-onsite

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.