Strategic Account Executive - National Accounts

Company Overview

At Fortis Fire & Safety, we provide industry-leading fire protection & security services across the United States. Our ever-growing footprint can be seen in California, Florida, North Carolina, and Chicago, and we are acquiring new brands all the time.

We are proud to work together as one team under the Fortis Fire & Safety family, which includes CJ Suppression, Diversified Systems, Inc., Integrated Fire & Security Solutions, LaMarco Systems, LifeSafety Management, Piper Fire Protection, and VFS Fire & Security Services. United by a shared mission, we deliver comprehensive fire protection and security solutions nationwide.

Joining Fortis means becoming part of a nationwide, next-generation fire protection company. We’re dedicated to a People-First philosophy, where we invest in our team through training and development, as well as a competitive benefits package. In return, we expect the very best from each of our employees every day.

If you are ready to be exceptional in your chosen career, apply to work with us today!

Here at Fortis and throughout our family of brands, we offer a comprehensive benefits package that includes:

• Paid vacation and sick time
• Company Paid Holidays
• Additional paid time off for life events (e.g., jury duty, bereavement)
• Competitive compensation
• 401(k) retirement plan with competitive company match
• Medical, Dental, and Vision insurance
• Short-term/Long-term disability insurance
• Life Insurance
• Career Advancement Opportunities and more!

Job Summary

Fortis Fire & Safety is seeking a high-performing Strategic Account Executive - National Accounts to join our National Accounts team based at our headquarters in Schaumburg, Illinois.

This role is designed for a motivated sales professional who thrives on creating new opportunities, building executive-level relationships, and delivering revenue growth within complex, multi-site organizations. The Strategic Account Executive will be responsible for identifying, pursuing, and securing new national and regional account opportunities while expanding Fortis' presence across commercial real estate, healthcare, education, logistics, industrial, and other multi-location environments.

The ideal candidate possesses a strong hunter mentality, a track record of developing new business, and the ability to navigate multiple stakeholders within large organizations. Success in this role requires strategic prospecting, relationship-building, consultative selling, and the ability to uncover opportunities across Fortis' comprehensive portfolio of fire protection, life safety, security, monitoring, inspection, service, and compliance solutions.

In addition to generating new business, the Strategic Account Executive will serve as a trusted advisor to assigned accounts, driving customer retention, identifying expansion opportunities, and partnering with operations teams to ensure successful service delivery and long-term customer satisfaction.

This position requires the ability to quickly establish market presence, engage decision-makers, and generate qualified opportunities early in tenure. The role is an individual contributor position with significant visibility across the organization and offers substantial earning potential through performance-based incentive compensation.

Travel of up to 50% is required. When not traveling, this position is based in-office at Fortis' Schaumburg headquarters.

Essential Duties and Responsibilities

• Build and execute strategic territory and account plans to drive new business growth within national and multi-site organizations.
• Proactively identify, prospect, and engage key decision-makers, including facilities leaders, property managers, asset managers, portfolio owners, and executive stakeholders.
• Generate qualified opportunities through outbound outreach, referrals, networking, industry associations, and professional relationships.
• Develop and maintain a robust pipeline of new business opportunities sufficient to achieve and exceed sales objectives.
• Conduct discovery meetings, site assessments, and customer evaluations to identify service needs and business challenges.
• Present customized solutions that align Fortis capabilities with customer operational, compliance, and life-safety requirements.
• Develop and deliver proposals, pricing strategies, and contract recommendations that drive profitable growth.
• Negotiate service agreements, renewals, and multi-location contracts while maintaining margin objectives.
• Consistently achieve activity, pipeline, revenue, and profitability targets.
• Serve as a trusted advisor and primary business contact for assigned national and strategic accounts.
• Develop executive-level relationships that strengthen customer engagement and long-term partnership opportunities.
• Identify opportunities to expand services across additional locations, business units, and Fortis operating branches.
• Lead account planning efforts to drive retention, organic growth, and long-term customer value.
• Support cross-sell and upsell initiatives across fire alarm, sprinkler, suppression, monitoring, inspections, repairs, and security services.
• Monitor customer satisfaction and proactively address risks, concerns, or service issues.
• Collaborate with operations leadership, branch teams, service managers, technicians, and dispatch personnel to ensure successful project execution and service delivery.
• Coordinate inspections, deficiency reviews, corrective repairs, and service activities across multiple customer locations.
• Review inspection findings and deficiency reports with customers, providing recommendations and facilitating remediation planning.
• Partner with internal teams to ensure all work is completed accurately, on schedule, and in compliance with applicable regulations and customer expectations.
• Assist in the successful implementation and onboarding of new national account customers.
• Maintain accurate and up-to-date information within CRM platforms, including contacts, opportunities, account activity, contracts, location data, and forecasted revenue.
• Develop sales forecasts and provide regular updates regarding pipeline activity, account performance, risks, and growth opportunities.
• Track key performance metrics and customer engagement trends to support strategic decision-making.
• Prepare and present business reviews for customers and internal leadership.

Required Skills & Qualifications

• Bachelor's degree in Business, Marketing, Sales, or a related field preferred; equivalent experience will be considered.
• Minimum of 5 years of successful B2B sales, business development, strategic account management, or national account experience.
• Demonstrated success selling solutions within fire protection, life safety, security, HVAC, facility services, building systems, construction services, or related industries.
• Proven ability to generate new business opportunities and build a pipeline through proactive prospecting and relationship development.
• Experience managing and growing strategic or national accounts with annual revenues of $2 million or more.
• Successful track record of engaging executive-level decision-makers and navigating complex sales cycles.
• Strong consultative selling, negotiation, presentation, and relationship management skills.
• Experience coordinating multi-site service programs and working with geographically dispersed stakeholders.
• Proficiency with CRM systems such as Salesforce, HubSpot, Q360, or similar platforms.
• Strong business acumen and ability to identify customer challenges and align solutions accordingly.
• Excellent verbal, written, and interpersonal communication skills.
• Highly organized with exceptional time-management and project coordination abilities.
• Ability to work independently while collaborating effectively across operations, sales, and service teams.
• Ability to travel up to 50% throughout the United States.
• Ability to meet company driving eligibility requirements, including holding a valid driver's license and maintaining an acceptable motor vehicle record.

Preferred Qualifications

• Existing relationships within commercial real estate, healthcare, education, industrial, logistics, property management, or facilities management sectors.
• Experience selling to multi-site or enterprise-level organizations.
• Familiarity with ServiceChannel, FM systems, CMMS platforms, or similar facility management software.
• Knowledge of inspection, testing, maintenance, compliance, and deficiency management processes.
• Experience supporting national account programs across multiple branches or service territories.

This pay range reflects the compensation rate Fortis Fire & Safety reasonably expects to pay for this position at the time of posting. Final compensation may vary based on factors such as experience and skillset. This role is also eligible for benefits including medical, dental, vision, 401k match, pet insurance, short term/long term disability, etc...

Compensation Rate

$100,000 - $130,000 USD

This role may require extended periods of sitting or standing, movement around the office or job site, and operation of standard equipment. Physical activities can include reaching, bending, kneeling, climbing, and lifting up to 75 lbs. Field positions may involve heavy lifting, working in varying climates (including outdoor conditions), construction or low-voltage environments, and exposure to dust, noise, or confined spaces. Personal protective equipment (PPE) may be required. Some roles may require travel.

Fortis Fire & Safety Inc. is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations are available for individuals with disabilities to perform the essential functions of their jobs. Employment is contingent upon successful completion of job-related pre-employment screenings, which may include a background check and/or drug testing, in accordance with applicable laws.

Applicant Notices

Fortis Fire & Safety provides required federal, state, and local labor law notices to all applicants.****

Federal Notices

• FMLA General Notice (English)
• FMLA General Notice (Spanish)
• USERRA Rights Notice (English)
• USERRA Rights Notice (Spanish)
• Employee Polygraph Protection Act (EPPA) Notice (English)
• Employee Polygraph Protection Act (EPPA) Notice (Spanish)
• E‑Verify Participation Posters
• Right to Work Posters

E-Verify Notice

Fortis Fire & Safety Inc. participates in E‑Verify. We use E‑Verify to confirm the identity and employment eligibility of all new hires. For more information, visit https://www.e-verify.gov

Illinois Notices

• Your Rights Under Illinois Employment Laws
• Illinois Paid Leave for All Workers Act
• Illinois Equal Pay Act – Pay Transparency Notice
• VESSA (Victims' Economic Security and Safety Act)
• Illinois Right to Privacy Poster (English)
• Illinois Right to Privacy Poster (Spanish)
• Illinois Right to Privacy Poster (Polish)

California Notices

• CA Minimum Wage
• CA Paid Sick Leave
• CA Pregnancy Disability/CFRA Leave
• CA Whistleblower Protections
• CA Transgender Rights

North Carolina Notices

• NC Wage & Hour Notice
• NC OSHA Notice