Technical Account Manager

Job Title

Technical Account Manager

Job Description Summary

We are looking for proactive professionals who has already gained some experience in project management but willing to move to a more strategical and operational role dealing with international Client decision makers to provide solutions for their needs with introducing variable C&W PDS services and with working together with C&W cross-functional teams.

The Technical Account Manager will need to understand C&W PDS services and support multi-national clients as a single selling point to PDS in-country Teams and delivering operational excellence through the project portfolio.

Client-facing responsibilities

• build relationship with Clients, ensure that C&W in-country teams get involved at the right time,
• understand Clients’ goals, challenges, preferences and ensure C&W proactively support and respond to them,
• collaborate with various C&W internal departments to develop strategies that enhance client experience and drive business growth.

Sales responsibilities

• contribute to Master Service Agreement discussions / renewals with existing or new multi-national Clients,
• single project sourcing: onboard in-country C&W PDS teams to be aligned with Client’s expectations, targets, project KPIs, support in-country C&W PDS teams’ proposal, appointment and contracting.

Project delivery responsibilities

• ensure that in-country teams are onboarded, governance structure and processes are in place with responsive tools and deliverables,
• high-level oversight of multiple projects deliveries (client care, performance, key project goals e.g timeline, budget),
• identify areas for improvement and good practice to be shared across the regional platform,
• manage the communication of emerging delivery issues in collaboration with the local project delivery team, providing a transparent, logical and solid response that balance the interests of each party.

Ideal candidate

• Degree in Architecture, Engineering or Engineering Management,
• Proven experience (>5 years) from a technical field, of what min 2 years are construction / project management,
• Fluent written and verbal communication skills in English,
• Customer-oriented attitude with demonstrated drive and resilience,
• Strong organizational skills to effectively prioritize and manage multiple tasks,
• Result-oriented logical thinking with a proactive mindset to go beyond existing solutions,
• Problem-solving ability and ability to work under pressure,
• In-depth knowledge of Microsoft Office products (Excel, Powerpoint, Outlook, Teams, etc.),
• Experience in business development / real estate services in an international environment is an advantage.

Compensation and Transparency

We believe in an open and transparent approach to compensation. For this role, the base salary range is between €42,500 and €50,000 gross per annum (RAL). Positioning within the range will depend on experience, skills, and the expected impact in the role. Candidates at an early stage in their career are typically positioned towards the lower end of the range, while candidates with significant experience and the ability to deliver immediate impact may be positioned towards the upper end. We also offer a comprehensive compensation package which, in addition to benefits, may include discretionary performance-based bonuses in line with company policies. Our compensation decisions are based on clear, objective criteria, aligned with market benchmarks and internal equity.

Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor’s attention once they have made contact.

INCO: “Cushman & Wakefield”