Account Director - eDiscovery Sales, Western Region

At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and wethrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.

Job Description

Epiq is a worldwide provider of legal services and technology, serving law firms, corporations, financial institutions and government agencies - helping them manage the complex data and logistics of eDiscovery. No matter how large, small or complex the project, success comes down to managing the details. This principle is only magnified under tight deadlines and unfamiliar challenges. In such situations, choosing the right partner and employees is critical to success for our clients and our organization.

We are currently looking for an innovative, strategic Account Director to support their assigned territory.

Responsibilities

• Apply your knowledge, experience and influence to bolster sales of litigation support services for your territory. These services include Electronic Data Discovery, Document Hosting/Coding, Consulting, Managed Review and other Professional Services.
• Be a trusted advisor for clients while working to identify new opportunities to upsell within their business
• Partner with Sales Management to align the sales strategies, contacts and account ownership to meet annual revenue targets along with personal earning goals
• Perform hunting activities to identify the needs of new potential clients
• Schedule and attend sales calls, customer meetings, presentations and demonstrations
• Account management of existing client contacts and newly added clients
• Diligently work to achieve high customer satisfaction ratings
• Coordinate billing and project activities with all internal teams to support the optimal outcome of client engagements
• Meet daily sales outstanding goals for your assigned territory
• Work within company policies to complete sales reports, support junior team members and aid in the direction of new service offering roll outs

Requirements

• Proven high-achiever with a track record of selling success within the litigation support/eDiscovery market where you’ve consistently met or exceeded goals
• Ability to produce a sales brag book of continual achievements for quotas and client satisfaction
• Demonstrated influencer who is well connected within the eDiscovery market
• Excellent communicator – Presentation of complex technical details, articulate, and able to instill confidence in clients
• Bachelor’s degree or equivalent work experience

The Compensation range for this role is 110,000.00 to 140,000.00 USD annually and sales commission plan eligibility.

Must be authorized to work in the United States for any employer

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Your specific salary will be determined based on several factors

• Location-based market rate for the role
• Your abilities in relation to the job specification
• Performance during screening and interview
• Pay parity with the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Click here to learn about Epiq's Benefits.

Fosters Relationships & Collaboration

Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.

• Build trust-based partnerships
• Nurture long-term relationships
• Remove collaboration barriers
• Celebrate cross-team success

Engages & Influences

Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.

• Use storytelling to build buy-in
• Align communication with organizational goals
• Guild alignment through strong engagement

Maximizes Performance

Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.

• Use data to identify improvement opportunities
• Make informed decisions
• Align team goals with boarder strategy
• Empower teams to manage their own goals
• Translate vision into clear priorities
• Prepare for disruptions with strong change management

Achieves Operational Success

Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.

• Improve workflows for team efficiency
• Use clear documentation and expectations
• Resolve issues quickly using data and feedback