Account Manager

TransPerfect Is More Than Just a Job…

Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

Job description

Are you ready to be part of a pioneering force in the language services and technology industry? At TransPerfect, we go beyond traditional translation; we are fundamentally a software company. Our language solutions are designed with technology at their core, aimed at automating and enhancing business processes.

If you're seeking an innovative and dynamic workplace where you can help international organizations implement solutions that enable effective global communication, operations, and sales, then TransPerfect is the place for you!

With over 100 offices around the world, this opportunity is based in our Seoul office.

We provide robust career development opportunities, an attractive bonus structure, and frequently organized social events.

That’s enough about us – what about you?We value individuals who are eager to learn, possess a positive attitude, and are ready to tackle any task that comes their way. We offer a rapid growth path and comprehensive training in our services, technology solutions, and workflows.

What you will learn

• Establish and maintain excellent relationships with clients, sales staff and production colleagues worldwide.
• Respond to client requests for new project initiatives. Collaborate with various members of the production and sales teams to assess the scope of work and produce cost estimates.
• Assess the competitive landscape, develop project proposals, negotiate budgets and schedules with the client.
• Monitor and communicate project progress, ensure strict adherence to deadlines and budgets and ultimately produce high quality deliverables.
• Take a proactive role in learning about clients’ industry, business needs and company culture, educating the project team, identifying new business opportunities and providing a high level of service.
• Responsible for growing new business from existing clients, including working closely with senior leadership to expand current relationships and upsell the TransPerfect portfolio.
• Creatively problem solve to improve current new business development strategy
• Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service

Required Skills

• Excellent written, verbal English and Korean communication skills to ensure clear communication with Korean clients and colleagues globally.
• Minimum Bachelor's degree or equivalent
• Excellent problem solving and analytical skills
• Strong interpersonal skills and can-do attitude
• Effective time management

What you'll need

• Strong written and verbal communication skills in English and Mandarin
• A Bachelor’s degree or equivalent experience
• Sharp problem-solving and analytical skills
• Great interpersonal skills and a proactive, can-do attitude
• Solid time management abilities