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Account management

Account Manager(HK)

Kody logoKodyHong Kong, Hong KongFull-timeListed 2mo ago
Apply on Kody (shows the role here)Before you apply: what we know about Kody

This posting does not state its pay. Account Management & Renewals roles that state pay post a typical $130k/yr (band $97.5k–$269k/yr); across the 3,438 open roles on Fintech sales jobs, every seat together, it is $158k/yr. How posted pay is measured.

The posting

Kody, a fast-growing Fintech specialising in bringing online payments and better financial services to brick-and-mortar businesses, is seeking a highly motivated Account Manager to join the team.

We are seeking a results-oriented, strategic, and experienced Account Manager. This role combines client-facing responsibilities with delivering exceptional service and foster strong, lasting relationships with our clients.

Responsibilities

  • Relationship Management: Build deep trusting relationships with decision makers and executives on our strategic accounts. Establish a global network within Kody and work collaboratively across cultures and time zones.
  • Consultation: Act as the escalation point for complex client issues, collaborating with internal teams to deliver timely and effective solutions.
  • Business development: Build and nurture client relationships by understanding their needs, aligning Kody’s products and services with their goals, and identifying opportunities for upselling and cross-selling.
  • Feedback: Gather and analyse client feedback, providing actionable insights to Product and Technology teams to enhance offerings and drive improvements.
  • Analysis: Report on Account Management performance and client satisfaction metrics, using data to identify areas for continuous improvement.
  • Supporting: Support client onboarding processes by addressing technical and operational challenges, conducting training sessions, and ensuring clients maximise the value of Kody’s products.
  • Previous experience of engaging with retail, food and beverage or hospitality sectors is a bonus.

Requirements

  • 5-10 years of experience managing enterprise level key accounts (B2B) in a complex environment.
  • Professional experience in a fintech, SaaS, or payment services company.
  • Strong interpersonal and communication skills, with the ability to build rapport with clients.
  • Demonstrated problem-solving abilities, with a proactive and detail-oriented approach.
  • Experience in a fast-paced environment, with the ability to manage multiple priorities.
  • Proficiency in Google Workspace, Microsoft Office, and CRM software
  • Flexible across time zones to support a global team.
  • Fluent in English, Mandarin and Cantonese.

Benefits

  • Lead a dynamic and innovative team in a rapidly growing company globally
  • Competitive salary and benefits package.
  • Opportunities for career growth in leadership and strategy.
  • Collaborative, inclusive environment where your contributions are recognised and valued.

Taken from Kody's own posting, last seen live on 5 Nov 2026.

Apply on Kody (shows the role here)

The application

Your details and CV, then 6 questions (3 written).

Have readyCVPhoto (optional)Cover letter (optional)
  1. 1.
    EducationShort answer · optional
  2. 2.
    ExperienceShort answer · optional
  3. 3.
    SummaryWritten answer · optional
  4. 4.
    what is your expected monthly salary in HKD?Written answer
  5. 5.
    Do you have working experience in payment industry or fintech industry?Yes or no
  6. 6.
    Do you have the right to work in HK? Please let us know if needs visa sponsorshipWritten answer

From Kody's apply page, checked 4 Nov 2026.

About Kody

One payments and commerce layer (card acquiring, terminals, online gateway, payment links, booking engine, OTA virtual card processing and cash advances) sold to hotels, restaurants and retail chains in the UK, Hong Kong and Singapore.

Pay schedule: Base salary plus commission or bonus on every sales seat (uncapped for SDRs and the VP), equity options on the London hotel sales role, and contractor terms for the Singapore sales manager.

Kody's sales postings, in full Live feed of Kody openings The Kody company page

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