Business Development Manager

Job Description

Ingram Micro is a leading technology company for the global information technology ecosystem.

With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.

Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart

Job Summary

The Business Development Manager will be responsible for driving business growth by developing strategic relationships with partners, customers, and vendors within the IT distribution ecosystem. The role focuses on identifying new business opportunities, expanding market presence, increasing revenue, and promoting the organization's technology portfolio across assigned territories and customer segments.

The incumbent will work closely with channel partners, system integrators, resellers, enterprise customers, and internal teams to achieve sales objectives while strengthening the company's market position.

Business Development & Market Expansion

• Identify and develop new business opportunities across assigned geographies, industries, and customer segments.
• Drive revenue growth through acquisition of new customers, partners, and strategic accounts.
• Develop and execute business plans to achieve sales, profitability, and market share objectives.
• Establish a strong market presence by identifying emerging technology and business opportunities.

Channel & Partner Management

• Recruit, develop, and manage channel partners, system integrators, VARs, MSPs, and reseller networks.
• Build strong relationships with existing partners to increase business contribution and engagement.
• Enable partners through training, joint business planning, and solution positioning.
• Drive partner-led demand generation and pipeline development activities.

Customer Engagement & Account Development

• Build and maintain relationships with key customer stakeholders and decision-makers.
• Understand customer business challenges and align technology solutions to their requirements.
• Conduct customer meetings, presentations, and solution discussions to generate business opportunities.
• Drive customer satisfaction, retention, and account growth.

Vendor Collaboration

• Work closely with technology vendors to execute business plans and growth initiatives.
• Support vendor-led programs, marketing campaigns, promotions, and channel enablement activities.
• Monitor vendor performance and maximize business opportunities through strategic alignment.
• Identify opportunities to introduce new technologies and solutions into the market.

Sales & Revenue Management

• Own revenue, margin, and growth targets for assigned business portfolios.
• Develop and maintain a healthy sales pipeline through proactive opportunity generation.
• Manage the complete sales cycle from lead generation to deal closure.
• Prepare accurate sales forecasts and business reports.

Solution Selling & Market Intelligence

• Promote IT infrastructure, cloud, cybersecurity, networking, software, AI, or related technology solutions.
• Stay updated on industry trends, competitor offerings, and emerging technologies.
• Conduct market analysis and identify opportunities for business growth.
• Develop strategies to improve competitive positioning and market penetration.

Cross-Functional Collaboration

• Work closely with Pre-Sales, Product Management, Marketing, Operations, Finance, and Vendor teams.
• Support successful execution of customer projects and business initiatives.
• Collaborate on marketing campaigns, events, webinars, and lead-generation activities.
• Ensure smooth communication between customers, partners, vendors, and internal stakeholders.

Reporting & Performance Management

• Track and monitor sales performance, pipeline status, and partner productivity.
• Maintain CRM records and provide timely business updates.
• Analyze sales trends and recommend corrective actions where required.
• Present business reviews and growth plans to management.

Desired Skills & Competencies

• Strong business development and channel sales expertise.
• Knowledge of IT distribution business models and partner ecosystems.
• Proven ability to acquire new customers and develop strategic partnerships.
• Strong relationship management and networking skills.
• Excellent negotiation and commercial acumen.
• Solution-selling and consultative sales approach.
• Strong communication, presentation, and stakeholder management skills.
• Analytical mindset with a data-driven approach.
• Ability to work independently and manage multiple priorities.

Educational Qualification

• Bachelor's Degree in Business, Engineering, Information Technology, Commerce, or related field.
• MBA in Sales, Marketing, or Business Management preferred.

Preferred Experience

• 5-10 years of experience in Business Development, Channel Sales, Partner Management, Enterprise Sales, or Account Management.
• Experience in IT Distribution, Value-Added Distribution (VAD), Cloud, Cybersecurity, Networking, Data Center, Software Licensing, AI, or Technology Solutions businesses.
• Strong relationships within the reseller, system integrator, and channel partner ecosystem.
• Proven track record of achieving revenue and growth targets.