Customer Account Executive
RTXSG-01-SINGAPORE-041 BLOCK A ~ 41 Changi N CRES ~ 41 CHANGI N CRES-041 BLOCK AFull-timeListed 8mo agoTools for this application (partners): GotResumeBuilder (opens in new tab) (resume) · Careerflow (opens in new tab) (tracking) · Frontline Coach (opens in new tab) (interview practice) · Frontrunners (opens in new tab) (hiring manager's email) · HeadshotPro (opens in new tab) (headshot) · micro1 (opens in new tab) (side work) what each does
The posting
Date Posted
2026-03-19
Country
Singapore
Location
SG-01-SINGAPORE-041 BLOCK A ~ 41 Changi N CRES ~ 41 CHANGI N CRES-041 BLOCK A
Position Role Type
Onsite
Essential responsibilities include but are not limited to
- Report to Customer Support Manager and support Business Development Directors on account related issues
- Proficient in aftersales service support such as generating sales quotation and follow-up to closure, including producing routine Customer Status Report, Monthly Sales Report, etc to document KPI
- Maintain a high level of professionalism when handling customer queries or complaints, provide appropriate solutions and alternatives within the time limit; follow up with all stakeholders to ensure resolution
- Engage external customers on account related issues and establish positive rapport with customers through routine communication cadence
- Coordinate with internal customers on various account related issues including attending meetings for jobs induction, jobs closing and supporting ad-hoc reporting
- Administer and execute shipping, invoicing and other related logistic coordination
- Document and maintain data integrity of sales records, customer records, etc in ERP
- Interface with OEM HQ and be involved in administering warranty claims, spares inventory, long-term agreements, etc, including generation of Lease/Exchange Agreements, management and sales reports
- Participate in marketing events planning and execution
- Support and conform to all organization’s compliance requirements, eg. export controls, business ethics, etc
- Support 24/7 AOG hotline on a rotation basis
- Occasional traveling required
RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.
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Taken from RTX's own posting, last seen live on 13 Nov 2026.
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About RTX
Aircraft engines and auxiliary power units from Pratt & Whitney, aerospace and defense systems, aftermarket parts and airport technology from Collins Aerospace, and defense systems such as infrared imaging sensors and counter-drone technology from Raytheon, sold to airlines, aircraft makers, airports and the US and allied governments.
Pay schedule: Salary on a grade band with eligibility for annual short-term and long-term incentive programs by level, and US benefits that list medical, dental, vision, life and disability cover, a 401(k) match, flexible spending accounts, flexible schedules, parental leave and the Employee Scholar Program; the Plymouth posting adds an annual bonus and a matched pension.
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