Inside Sales II - Emerging Industries

RESPONSIBILITIES

• Answer incoming calls and emails to the Inside Sales Department.
• Generate Quotes, order entry, certificates, etc to move orders through the lifecycle.
• Represent and coordinate Burkert’s offerings to potential and current customer base.
• Partner and liaise effectively with Field Sales, Technical Sales and others to meet customer needs, drive full cycle sales coverage and achieve regional goals.
• Collaborate and interface with other Burkert departments, distributors, OEMs and channel partners, as needed.

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• Focus on a growing understanding of Burkert products, markets, applications, and distributor models.
• Develop a functional understanding of the customer’s needs as related to the Burkert products or services being sold.
• Complete rotation of training courses to gain knowledge of products, selling skills, customer relationship skills and others as needed.
• Participate in trade shows and onsite/offsite customer visits as needed.
• Other duties and responsibilities as assigned or required.

This job description indicates the general nature and level of work expected. It is not designed to cover and contain a comprehensive listing of activities, duties or responsibilities required by the employee. Employee may be asked to perform other duties as required.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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10% or higher depending on region, expectation is to travel as much as necessary to support your customers.

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Education and Experience

• Bachelor degree is preferred
• 3-5+ years of customer service and/or inside experience preferably in a manufacturing, office environment

Skills

• Proficient in Windows and Microsoft Office, including CRM
• Proficient using SAP Preferred
• Mechanical aptitude and/or knowledge of industrial products preferred
• Excellent interpersonal and communication skills both verbal and written.
• Quick learner, receptive to coaching, and collaborative.
• Exceptional time management, attention to detail, and follow-up skills
• High energy, entrepreneurial spirit, initiative-taking, and goal oriented
• Uncompromising commitment to driving a positive customer experience each and every interaction

In return, we offer you exciting and challenging responsibilities, diverse perspectives with a high degree of individual freedom and a corporate culture that encourages you to use it.