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Account management

Key Account Manager

ZEISS logoZEISSTaipeiFull-timeListed 4w ago

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The posting

Key Account Manager (KAM )is an owner of account development on selected OBM/ODM/CSP customers. Besides of the order impact, these account play critical role on influencing the electronics value chain for the solution adoption. This role's key responsibilities will be:

  • Develop Account Plan: Map out customer org, branch functions, tech roadmap, and champion network.
  • Account Supply Chain Mapping: Work with SSC account managers to connect the dots and penetrate key accounts with a global scope.
  • Take Leadership for Mega Projects: Take ownership of strategic initiatives and projects, orchestrating global cross-functional resources.
  • Drive Strategic Growth Initiatives: Foster deep client intimacy and trust by leading collaborative initiatives across marketing, service, application, and team enablement, while quickly mobilizing cross-regional cross-functional support to address customer needs.
  • Analyze Competitive Landscape & Expand Share of Wallet: Conduct in-depth competitor analysis within target accounts, defend and expand portfolio share of wallet, and formulate actionable penetration strategies to secure long-term positioning.
  • Partner with Regional Sales & Deliver Financial Targets: Collaborate closely with regional sales teams to incubate high-value key account opportunities, assume ownership of designated financial KPIs, and drive hyper-growth across the electronics and semiconductor business.
  • Technical study with university degree
  • Demonstrated track record of account growth, pipeline development, commercial negotiation, and successful project conversion.
  • Minimum 5 years of relevant working experience in the Electronics industry, preferably in sales, business development, key account management, or value-chain management.
  • Experience coordinating cross-regional and cross-functional teams within a global organization is preferred.
  • Strong understanding of customer organization mapping, technology-roadmap analysis, supply-chain mapping, and strategic account planning.
  • Willingness and ability to travel domestically and internationally based on customer and project requirements.
  • Excellent networking capability and the ability to develop relationships with key influencers, decision-makers, and technical champions.
  • Strong analytical skills, with the ability to connect market trends, customer roadmaps, supply-chain relationships, and business opportunities.
  • Effective negotiation and problem-solving skills, particularly in complex commercial and organizational environments.
  • Ability to manage multiple strategic priorities while maintaining clear project governance and follow-through.
  • Global mindset and strong cross-cultural communication skills, with professional proficiency in English.

Your ZEISS Recruiting Team

Taken from ZEISS's own posting, last seen live on 14 Nov 2026.

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About ZEISS

Eye care diagnostics and surgical systems, eyeglass lenses, microscopes, industrial measuring systems and software, and semiconductor manufacturing optics, sold to hospitals, surgeons, eye care professionals, research labs, manufacturers and chip makers.

Pay schedule: Salary with a performance bonus or sales commission on US postings, an hourly base plus commission for inside sales, a fixed salary plus target-based variable pay in Italy, and many US field reps living in their territory and working from home.

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