Retail Sales Supervisor

YOUR MISSION

• Together with the Store Manager, you ensure that the store continuously meets or exceeds sales, KPI, and profitability targets through the effective use of short- and long-term planning, cost control, and first-class service.
• You ensure consistently high customer satisfaction within the store according to our PUMA values and established service standards. You are responsible for the accurate execution of sales, exchanges, refunds, as well as discount promotions at the cash register while ensuring that all guidelines are followed.
• You support the Store Manager in recruiting, training, developing, coaching, motivating, and retaining high-performing and results-oriented team members.
• You manage and monitor the Loss Prevention education and awareness programs; you take responsibility for Loss Prevention and Operational Compliance within the store.
• You review and monitor the implementation of all Visual Guidelines standards and ensure a consistently high visual presentation of the store that meets or exceeds PUMA standards.
• You are willing to accept development opportunities at other locations.
• You join our team full-time.

YOUR TALENT

• 1-2 years of sales experience, preferably in a focused, customer-oriented retail environment (preferably clothing/shoes)
• Passion for the PUMA brand
• Customer-oriented, reliable, and friendly personality
• Strong communication and motivation skills
• Strong organizational talent and good time management
• Ability to give presentations to large groups
• Business acumen and financial cost awareness
• Computer skills, basic knowledge of MS Office including the use of Outlook, Word, Excel, PowerPoint,