Sales Development Representative

Integrity360 is a leading independent cybersecurity and PCI specialist operating across Europe, Africa, the Caribbean, and North America. The company has office locations in Ireland, the UK, Bulgaria, Italy, Sweden, Spain, Lithuania, Ukraine, Africa, the Caribbean, and Canada, supported by six Security Operations Centres (SOCs) located in Dublin, Sofia, Madrid, Stockholm, Rome, and Cape Town.

With over 780 employees, including more than 585 dedicated cybersecurity professionals, Integrity360 delivers a full suite of professional, support, and managed security services. These span the complete cyber risk lifecycle, from identification and prevention to detection, response, and recovery. Integrity360 supports over 3000 mid-market and enterprise organisations across sectors including financial services, insurance, government, healthcare, retail, telecommunications, and utilities.

At Integrity360, people come first. We invest heavily in learning, development and progression, fostering a dynamic culture where innovation, collaboration and continuous growth are at the heart of what we do. If you're ready to take your cyber security career to the next level, we’d love to hear from you.

We are looking for highly motivated and commercially minded Sales Development Representatives (SDR) with a Strong interest in Cybersecurity to join our Cape Town team. The successful candidate will be responsible for identifying, engaging, and qualifying prospective customers while developing a deep understanding of cybersecurity challenges, industry trends, and security solutions. This role is ideal for an individual with some prior experience in outbound calling looking to build a long-term career within the cybersecurity industry.

Success in this role requires resilience, curiosity, and the ability to handle objections while maintaining focus and momentum.

Responsibilities include

• Identify and research potential customers and target accounts.
• Generate qualified leads through outbound calls, emails, LinkedIn outreach, and networking.
• Qualify prospects based on business needs, budget, authority, and timing.
• Understanding prospects’ IT environments, cybersecurity needs, and business priorities
• Build and maintain a pipeline of qualified sales opportunities
• Schedule meetings and demos for Account Executives.
• Maintain accurate CRM records and track sales activities.
• Collaborate with marketing on campaigns and lead nurturing.
• Following up with prospects after meetings or marketing events

Required skills and experience

• Previous experience in sales, business development, lead generation, or customer-facing roles preferred.
• Proven ability to independently source and generate leads using tools such as LinkedIn and online research
• Strong interest in cybersecurity and technology.
• Excellent communication, presentation, and relationship-building skills.
• Ability to quickly understand technical concepts and translate them into business value.
• Strong organisational skills with attention to detail.
• Experience using CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics is desirable.
• Eager to learn, open to feedback, and committed to continuous development.
• Highly motivated, disciplined, and target-driven with a proactive approach

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