Sales Manager (Kazakh-speaking)

Join FxPro: a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Nassau, Dubai, and Yerevan. FxPro boasts a diverse workforce of over 600 employees representing 50 nationalities, making it an exciting and dynamic workplace. At FxPro, we see each team member as an integral part of our success story.

As a Sales Manager, you will engage prospective clients in Kazakhstan and guide them through onboarding and their first deposit. You will understand local client needs, manage a pipeline of leads independently, and combine strong sales and communication skills with a commitment to following internal procedures.

Responsibilities

• Contact assigned leads via phone, email, and approved messaging channels
• Understand prospective clients’ needs and explain the company’s services, account types, and platforms clearly and accurately
• Guide clients through registration, account verification, platform access, and their first deposit
• Maintain consistent follow-up with prospective clients and address questions and objections professionally
• Work towards agreed targets for lead conversion and first-time deposits while maintaining service quality
• Explain available deposit methods and work with the relevant internal teams to resolve payment-related queries
• Keep accurate CRM records covering lead information, interaction notes, and follow-up activities
• Follow approved sales procedures, communicate relevant risks to clients, and escalate compliance concerns when required
• Identify recurring barriers to conversion and suggest improvements to the onboarding and sales process

Requirements

• At least 1 year of relevant experience in sales or account management within a fintech company
• Experience working with clients from Kazakhstan and understanding their common needs
• A proven track record of managing leads and meeting conversion or first-time deposit targets
• Good communication, negotiation, and objection-handling skills
• Fluent Kazakh and Russian, both written and spoken, with basic English
• Understanding of financial products, account conditions, and digital platforms
• Practical understanding of client onboarding, KYC requirements, and deposit processes
• Ability to prioritise leads, manage follow-ups, and take ownership of the conversion process
• A responsible approach to confidential client information and internal compliance requirements
• Ability to work independently and collaborate effectively with the team, whether remotely or on-site

Nice to have

• Knowledge of additional regional languages
• Familiarity with payment methods commonly used in Kazakhstan
• Experience using CRM systems, sales dashboards, and lead management tools

Our benefits

• Medical insurance
• Lunch allowance
• Birthday voucher
• Visa arrangement and relocation support
• Referral program