Salesforce Administrator

Company Mission

Payhawk is one AI-powered spend management platform for scaling businesses - corporate cards, expense management, procurement, and accounts payable, unified in one place. We serve finance teams across 32+ countries, cutting month-end close time and reconciling 99.7% of transactions with zero manual touch. AI runs through the platform as core infrastructure, not a bolted-on feature - and we hire the top 1% of talent in every function to keep building it that way.

Why Payhawk

Payhawk, where the bold builders make an impact.

We're not a family, we're a high-performance team - and that's deliberate. We debate, ideate, and push each other to be better, because the best ideas come from direct feedback. We've already made history as Bulgaria's first unicorn, but the ambition doesn't stop there: if you want to grow fast - own it; do not wait for it.

Give: Honest opinions, real ownership, a focus on outcomes. Get: A front-row seat to a market leader in one of the fastest-moving industries.

The role, in one line

You will optimize and evolve Payhawk’s Salesforce platform in the Revenue Systems team, turning business needs into solutions that scale as the company grows.

What you will own

• Administer the Salesforce platform, including automations, reporting, data architecture, integrations and security practices.
• Gather requirements from internal stakeholders and find scalable solutions that follow Salesforce best practices.
• Build and maintain comprehensive technical documentation.
• Communicate with key stakeholders in every phase of the SDLC.
• Configure, monitor and troubleshoot integrations with third-party systems.
• Plan, organize and support User Acceptance Testing.
• Monitor user adoption of new and existing features.
• Carry out mass data manipulation in the system.
• Research, evaluate and implement new features and products.
• Work with Salesforce and Product developers on CRM-related projects.
• Support the integration of AI tools to improve automation and data accuracy, and to streamline business processes across the organization.
• Optimize existing builds to reduce technical debt and improve org health and efficiency.

Must-have

• At least 2 years of hands-on Salesforce Sales/Service Cloud administration experience.
• In-depth knowledge of Salesforce’s declarative automation tools, with a focus on Record-Triggered and Screen Flows.
• A deep understanding of Salesforce’s security model.
• Expert knowledge of Salesforce’s reporting capabilities, including Lightning Report Builder and Dashboard Builder.
• An understanding of general SDLC principles and best practices, including Agile development methodology.
• Strong relationship-building skills.
• The ability to work with stakeholders at all levels.
• The ability to coach junior team members and train users.
• The ability to prioritize and work independently in a fast-changing environment.

Nice-to-have

• Experience with database management or object-oriented programming.
• Familiarity with SOQL, Apex and HTML.
• Experience or knowledge in data analysis.
• Experience in fintech, banking or a SaaS company.

Company Benefits

• Recharge properly - 30 days of paid holiday
• Change the view - a week-long exchange to London, Amsterdam, Paris, Munich, Vilnius, Berlin, Sofia, or Barcelona
• Win together, celebrate together - regular team-wide events that are actually worth showing up to
• Covered, properly - additional medical care
• Stay in the game - a sports card, fully funded, for the gym, classes, or your sport of choice
• Commute easily - a monthly travel allowance that covers getting to and from the office
• Use what you build - hands-on access to the actual product you're hiring people to help build

Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.