SMB Channel Program Manager

SMB Channel Program Manager

Job Summary

Serve as the primary HP liaison to Concentrix and own the successful ramp and ongoing operation of the IPBM program. The role connects HP strategy, tools, programs, partners, and expectations to the Concentrix operation while ensuring the team is properly hired, trained, ready, measured, and delivering against established KPIs.

Key Responsibilities

• Serve as the day-to-day interface between HP and Concentrix for the Channel organization
• Serve as the HP representative to our Synergy and Business Partner community
• Drive planning and actions that result in the onboarding and growing the number of HP channel partners in the US
• Build and execute the financial goals and metrics for the IPBM's.
• Establish incentives/SPIFs that reward over-performance of the team and the individual
• Own the ramp plan and milestones across hiring, training, certification/readiness, and partner engagement.
• Support hiring calibration to ensure Concentrix brings in the right talent.
• Coordinate onboarding and training across HP products, pricing programs, tools, processes, and partner engagement.
• Ensure IPBMs are ready to represent HP with partners before being released into the field.
• Provide frequent feedback and coaching to Concentrix leadership regarding expectations and execution.
• Establish and monitor KPIs, through weekly, monthly, and quarterly business reviews.
• Connect Concentrix to the appropriate HP resources, stakeholders, tools, and programs .
• Identify gaps, drive corrective actions, and keep the program on schedule and accountable for results .
• Make sure the operation progresses beyond activity metrics toward productive partner engagement and business outcomes .

Education & Experience Recommended

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 7-10 years of job-related experience or 5-7 years of management experience, preferably in sales, business management, project management, or a related field.

Knowledge & Skills

• Account Management
• Business Development
• Business Planning
• Business To Business
• Customer Relationship Management
• Go-to-Market Strategy
• Key Performance Indicators (KPIs)
• Marketing
• Partner Relationship Management
• Product Management
• Revenue Growth
• Sales Process
• Sales Prospecting
• Selling Techniques
• Strategic Alliance
• Strategic Partnership
• Thought Leadership
• Value Propositions

Impact & Scope

• Impacts function and leads projects requiring understanding of multiple disciplines or areas of HP.

Complexity

• Uses managerial concepts and company objectives to resolve issues in creative and effective ways.

Additional Qualifications

• Knows the HP ecosystem
• Understands the partner/channel community
• Knows HP sales tools and processes
• Understands products, programs, and pricing motions
• Is strong at program management and cross-functional coordination
• Can operate comfortably between HP leadership and an outsourced partner

Salary

The on-target earnings (OTE) range for this role is $107,000.00 - $155,150.00 USD annually with a 70%/30% (salary/incentive) mix. There are additional

opportunities for pay in the form of bonuses and/or equity (applies to United

States of America candidates only). Pay varies by work location, job-related

knowledge, skills, and experience.

Benefits

HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;
• 4-12 weeks fully paid parental leave based on tenure
• 13 paid holidays
• Additional flexible paid vacation and sick leave (US benefits overview

[https://hpbenefits.ce.alight.com/])

The compensation and benefits information is accurate as of the date of this

posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job -

Sales

Schedule -

Full time

Shift -

No shift premium (United States of America)

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal "