Sr. Business Development Manager (IBM-SW) - CCA

Job Description

The Sr. Business Development Manager (IBM-SW)for our CCA(Caribbean Central America) Organization will lead the IBM Software Data & Automation portfolio.

This role is responsible for defining the portfolio’s growth strategy, enabling the partner ecosystem, generating demand, and connecting IBM’s technology capabilities with customers’ business needs to convert pipeline into measurable, profitable results.

The successful candidate will gain broad exposure to commercial strategy, partner development, and demand generation while contributing directly to portfolio growth, profitability, and the continued expansion of TD SYNNEX.

“Let’s Achieve Great Outcomes. TD SYNNEX is the partner that helps unlock business results for all.”

Candidates from Honduras, El Salvador, Jamaica & Trinidad & Tobago are encouraged to apply.

What You’ll Do

• Develop and execute the portfolio business plan in alignment with TD SYNNEX CCA and IBM strategic priorities.
• Manage the full portfolio lifecycle, including market analysis, positioning, pricing, forecasting, pipeline development, sales performance, and profitability.
• Recruit, develop, and specialize channel partners while expanding market coverage and identifying new business opportunities.
• Drive demand-generation initiatives through campaigns, events, workshops, webinars, and enablement programs.
• Build and manage a high-quality sales pipeline, accelerating opportunity conversion and closure.
• Collaborate with sales, marketing, presales, IBM, and channel partners to develop compelling customer value propositions.
• Translate capabilities across Data & AI, automation, integration, and observability into relevant business use cases.
• Develop enablement plans for channel partners and commercial teams.
• Monitor key performance indicators and present business results, risks, and corrective action plans to stakeholders.
• Coordinate with IBM on programs, incentives, product launches, and commercial objectives.
• Performs other additional duties as assigned.

What We’re Looking For

• Bachelor’s degree in Engineering, Information Systems, Business Administration, Marketing, Business, or a related field.
• Three to five years of relevant experience in product management, product marketing, channel management, business development, or B2B technology sales.
• Bilingual (English-Spanish) required for vendor communication and technical or commercial documentation.
• Demonstrated experience with enterprise software; experience in Data & AI, automation, integration, or platform solutions is preferred.
• Experience working with technology vendors and channel or distribution ecosystems.
• Strong knowledge of distribution models, demand generation, and pipeline management.
• Availability to participate in meetings with partners, vendors, and customers, as well as commercial events.

Core Competencies

• Strong results orientation and commercial mindset.
• Strategic thinking and analytical capability.
• Ability to influence and manage relationships with internal and external stakeholders.
• Executive-level communication and the ability to present compelling value propositions.
• Effective negotiation and channel partner management skills.
• Proactive, accountable, and able to work independently with a strong focus on execution.
• Proven ability to collaborate in matrixed and multicultural environments.
• Strong customer focus and understanding of how technology delivers business impact.

Working Conditions

• Professional environment (Remote).
• Occasional non-standard work hours or overtime as business requires.
• Represents the company to the customer and the customer to the company in all sales-oriented activities.

What do we offer.

This position offers the opportunity to lead a strategic enterprise software portfolio, collaborate closely with IBM and a diverse ecosystem of channel partners and customers, and shape go-to-market initiatives across Data & AI, automation, integration, and observability.

What’s in it for You?

• Elective Benefits : Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career : Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being : Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion : It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community : Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

#CCA

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

TD SYNNEX is an E-Verify company