Wholesale Account Manager (Enterprise Business)

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

Wholesale Account Manager is responsible on both GSM and FNW total billings revenues and new contracts; Manage a set of customers assigned for the year – renewal of contracts, finding new opportunities for yearly incremental business; Create, Build, Enhance and maintain customer relationship Business development activities i.e. new customers and project based activities on ad hoc basic for existing accounts.

Responsibilities

• Develop and formulate strategic and tactical plans in a bigger market portfolio. Ensure KPI and goals of the assigned accounts in the portfolio are met.
• Build market position in the assigned account by identifying potential business deals and closing relationship with existing and new customers.
• Develop and formulate retention strategy to minimize churn rate of the portfolio of accounts.
• Provide and screen data/information for potential business deals by analysing market strategy, examining risks and financial accuracy for business decision making.
• Provide excellent service to Company PIC to ensure maximized customer satisfaction.
• Assist collection team on customers’ aging. Ensure pipeline in CRM are diligently updated – consistently putting new opportunities week on week AND progressing the opportunity sales motion from creation to closing.
• Develop comprehensive Account plans for all assigned customers. Orchestrate communication and collaboration between cross functional Maxis team and customers.
• Keeping track of all post sales activities with timely delivery. Working closely with Solution Channels Manager and Identifying new solutions for all assigned customers for sustainable account growth.

The Fit

• Bachelors Degree in relevant field of study
• Relevant working experience: 7 to 10 years
• Experience in using CRM
• Excellent solution selling skills.
• Excellent sales performance track record.
• Telco experience is an added advantage.
• Personal traits: Positive, Passionate, Collaborative, A self-starter, Ability to perform under pressure in a challenging environment and A team player.

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance - regardless of ethnicity, gender, age, education, religion, nationality or physical ability.