Business software · AI helpdesk for ecommerce brands
Richpanel
About Richpanel
Richpanel's offer is that its AI resolves at least half of an ecommerce brand's eligible support conversations in the first 30 days after launch or the money comes back, and its sellers take that to founders, heads of CX and support, COOs and CFOs at brands that have outgrown Gorgias, Zendesk or Kustomer. Closing happens in Bengaluru, in office and on US hours: one account executive works inbound leads against a $50K MRR monthly quota, and an outbound AE builds a named list of 100 to 150 ecommerce brands with $50M or more in revenue, works them by phone, email, LinkedIn and video, and is measured on $100K or more of new ARR a month. Two Bengaluru customer success seats (one on strategic accounts) own a book through onboarding, QBRs and renewal, sell upgrades and cross-sells into it, and the account manager seat carries an 85% gross revenue retention target. The North American side is two remote roles under the head of partnerships: a field GTM manager who runs dinners, roundtables and retreats to produce 10 to 15 qualified demos a month, and a senior agency partnerships manager tasked with making Shopify agencies, BPOs and CX consultants the source of 30 to 40% of new ARR. Of 12 postings, 6 carry sales titles: four in Bengaluru and two in the US.
Stated by the company
, SalesJobs.Now shows 5 open Richpanel sales roles; 1 of them print a salary figure.
Richpanel sales openings
Board read 4 Nov 2026, 21:10 UTCCustomer Success Manager | Strategic Accounts (shows the role here)
Customer success · Bengaluru, India· 2mo agoDetails
Senior Agency Partnerships Manager, North America (shows the role here)
Partner sales · Remote· 2mo agoDetails
$145,000–$165,000/yr
Comparable sales openings elsewhere
The same sales role at other companies.
Enterprise Account Executive (shows the role here)
AlwaysHired · AE · San Francisco, CA· 1mo agoDetails
$145,000–$155,000/yrStrategic Account Executive (shows the role here)
AlwaysHired · AE · Remote· 1mo agoDetails
$140,000–$160,000/yr
If one of these employers pays a referral fee, it comes from them when you apply here, and your offer stays exactly the same.
Comparable sales openings elsewhere
Mid-Market Account Executive (shows the role here)
AlwaysHired · AE · New York, NY· 1mo agoDetails
$125,000–$150,000/yrFounding Account Executive (shows the role here)
AlwaysHired · AE · Remote· 1mo agoDetails
$130,000–$200,000/yr
If one of these employers pays a referral fee, it comes from them when you apply here, and your offer stays exactly the same.
Customer Success Account Manager (shows the role here)
Customer success · Bengaluru, India· 5mo agoDetails
Job seekers never pay to use this board. An Apply button opens the employer's own application page, or the page of the recruiting firm filling the seat; only where a company or its recruiting firm pays us for a hire who came from here does that link carry our referral code, and the fee comes from them, never out of the base or OTE the role offers you.
Richpanel openings by country
Where its sales openings take applicants, country by country.
Richpanel sales openings in your inbox
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Richpanel as an employer
Sequoia-backed, profitable helpdesk maker founded in 2020, citing 3,000+ paying brands and 110% yearly growth at eight-figure ARR, whose sales hiring splits between a Bengaluru closing and customer success team and a North American partner and events push. Posted pay: Stated per posting (stated by the company).
5 sales openings on its careers board right now5 sales openings at Richpanel, as its own board showed them 4 Nov 2026.
Base plus variable, uncapped for the AEs and the field GTM seat: US variable pays on held demos, sourced pipeline and closed ARR (partner-sourced ARR for the partnerships seat), and the postings add stock options in the US and ESOPs in India.
Right now its 5 open sales roles are posted in Bengaluru (4), and 1 is remote. Read from its postings on 30 Oct 2026: US: two remote North America roles with frequent travel across the US and Canada; the other four (two AEs and two customer success managers) are in office in Bengaluru.
Caveats
- The pay figure is stated by the company: a reference point from research, not a salary read off today's postings, so negotiate from the offer in front of you.
Pay at Richpanel
Stated by the company, checked 2026-10-30From our research: stated by the company, checked 30 Oct 2026
Read from its postings on 30 Oct 2026: Every sales posting prints its pay. In the US the field GTM manager gets $85,000 to $95,000 base plus $75,000 target variable ($160,000 to $170,000 OTE, uncapped) and the senior agency partnerships manager $145,000 to $165,000 base plus $50,000 to $55,000 variable ($195,000 to $220,000 target cash). Both Bengaluru AEs pay INR 40 to 60 lakh a year, half fixed and half performance pay with uncapped commission (the posting says its first AE earned INR 1.1 crore last year), and the two customer success seats INR 15 to 25 lakh a year with performance bonuses. The roles listed below state what Richpanel posts now.
Only 1 of its 5 openings post pay, not enough to call a band typical for Richpanel, so the figure above comes from research. What each sales role posts:
| Sales role | Openings | Pay posted | Top posted |
|---|---|---|---|
| AE | 2 | No pay posted | None posted |
| Customer success | 2 | No pay posted | None posted |
| Partner sales | 1 | $145k–$165k/yr1 salary | $165k/yr |
Sales roles Richpanel hires for
Click a role to see what the job involves, which companies want it and what it posts for pay everywhere.
Breaking into sales? Read the guides first or see what every company posts for pay.
From the forum
Ask salespeople what Richpanel is like from the inside: comp, quota, the interview loop.
Richpanel: what candidates ask before applying
Is Richpanel a good company to sell for?
Sequoia-backed, profitable helpdesk maker founded in 2020, citing 3,000+ paying brands and 110% yearly growth at eight-figure ARR, whose sales hiring splits between a Bengaluru closing and customer success team and a North American partner and events push.
Is Richpanel still an active employer?
Yes. Sequoia-backed, profitable helpdesk maker founded in 2020, citing 3,000+ paying brands and 110% yearly growth at eight-figure ARR, whose sales hiring splits between a Bengaluru closing and customer success team and a North American partner and events push. How its pay is structured: Base plus variable, uncapped for the AEs and the field GTM seat: US variable pays on held demos, sourced pipeline and closed ARR (partner-sourced ARR for the partnerships seat), and the postings add stock options in the US and ESOPs in India.
What does a sales job at Richpanel pay?
Stated per posting. Every sales posting prints its pay. In the US the field GTM manager gets $85,000 to $95,000 base plus $75,000 target variable ($160,000 to $170,000 OTE, uncapped) and the senior agency partnerships manager $145,000 to $165,000 base plus $50,000 to $55,000 variable ($195,000 to $220,000 target cash). Both Bengaluru AEs pay INR 40 to 60 lakh a year, half fixed and half performance pay with uncapped commission (the posting says its first AE earned INR 1.1 crore last year), and the two customer success seats INR 15 to 25 lakh a year with performance bonuses.
Is selling for Richpanel worth it?
Posted pay at Richpanel: Stated per posting (stated by the company). Business software suits reps who like a repeatable motion, a clear quota and a defined patch.
How is Richpanel's sales comp put together?
Base plus variable, uncapped for the AEs and the field GTM seat: US variable pays on held demos, sourced pipeline and closed ARR (partner-sourced ARR for the partnerships seat), and the postings add stock options in the US and ESOPs in India.
Where are Richpanel's sales roles based?
Right now its 5 open sales roles are posted in Bengaluru (4), and 1 is remote. Read from its postings on 30 Oct 2026: US: two remote North America roles with frequent travel across the US and Canada; the other four (two AEs and two customer success managers) are in office in Bengaluru.
Weigh Richpanel against
Pay benchmarks built on the connected HR and payroll data of more than 9,000 client companies, plus software for job pricing, pay ranges, merit cycles, offer letters and total rewards, sold to HR, total rewards and finance leaders.
$395k/yrTypical pay, live
Sells usage-based billing and pricing software to software and AI companies that charge by consumption.
$215k–$500k/yrTypical pay, live
An AI-native enterprise service management and ITSM platform whose agents handle employee IT requests, onboarding and offboarding and just-in-time access, sold to IT and security teams at mid-sized and large companies.
$250k–$350k/yrTypical pay, liveA recruiting firm that fills SDR, BDR and account executive seats at venture-backed US software startups, posting each role with its base and OTE but without the client's name.
$90k–$200k/yrTypical pay, liveCompanies are listed by what an application there is worth to you, and one that pays us a fee for hires sent from here gets a lift in that order; the fee never touches the base or OTE a company offers.
Hiring salespeople at Richpanel? We find your reps (the hiring decision stays yours).