National Account Manager - Dublin

Company Description

Jacobs Douwe Egberts Ireland is committed to fulfilling its ambition to become Number 1 coffee supplier in Ireland. JDE Ireland’s strategy is simple – it is to trade consumers up to higher value coffee and the National Account Manager will play an integral role in delivering this.

JDE is the Coffee Pure Play Number 1 supplier globally and No.1 supplier in the grocery trade in Ireland. JDE invests heavily in its portfolio which includes Tassimo, Kenco, L’OR and Maxwell House.

The role sits within a market team of 12 people and affords the successful candidate the opportunity to understand how a commercial organization functions from end to end. JDE Ireland will lead the way in living the JDE values and will be famous for its entrepreneurial execution.

Job Description

This role is a leading commercial role in JDE Ireland and involves critical collaboration with key commercial partners. It also involves close contact with other functions across the JDE UK & Ireland businesses.

This National Account Manager [Retail] will lead the JDE brands’ sales Musgraves Group (MRPI, MWP and NI) and our distributor (Dealz and NI)

The role requires effective business planning, superb customer communication and maintaining a deep-rooted insight on how these customers behave.

The individual will lead the insight from direct customer interaction and data, proactively sharing opportunities and risks to aid in the management of JDE’s business in nominated customers. The National Account Manager will work closely with our Revenue Planning team, Category Development Manager, Shopper Marketing Manager, the Supply Chain team, the UK commercial teams and all relevant third – party partners.

Key to success in this role is ensuring that the financial details of our business with customers is accurately managed along with deep rooted insight to customer needs and ways of working. It involves direct customer contact. The role is responsible for volume forecasting and promotion planning with customers is an integral part of the role. Critical to success is someone being a good team player, highly communicative and building professional relationships across all functions.

Below is a breakdown of those key tasks to be undertaken to achieve the above goals;

• Full accountability for given customers Sales, Gross Profit and Price / Mix targets
• Engages with buyers directly on promotion plans, New Product Development, Sales performance and insights to action planning
• Orchestrates a customer business plan in current year and leads the development of the Annual Operating Plan for the next year for given customers
• Accrual management to > 99% accuracy and liaising with Revenue Planning/ Finance on same
• Weekly reviews of scan sales data for relevant customers and makes planning decisions recommendations to the business.
• Leads base pricing set-up in accounting system by instructing the supporting Executive, ensuring the price agreed with customers is what they are charged. Responsible for ensuring that customers price files match.
• Manage promotional pricing set-up and instruct the supporting Executive with the promotional tool (Xtel) ensuring the price/promo agreed with customers is what they are charged and that promotions are adequately provisioned in our monthly P&L.
• Track customer deal spend against pre-agreed budgets and identify opportunities for re-investment of trade expenditure
• Leads all execution activities in stores for relevant customers which includes regular briefings of our 3rd party sales representatives

Education

• Degree qualified
• SAP and Microsoft Office Competent

Experience

• Must have direct facing customer experience or equivalent
• Experience in a similar role would be desirable
• Excellent attention to detail and strong analytical skills
• Must be highly organized
• SAP – savvy with an ability to become a commercial software super-user
• Strong communication skills
• Creative approach to problem solving
• Right to work in Ireland without company sponsorship

Additional Information

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JDE Peet’s - now part of Keurig Dr Pepper – is the world’s leading pure-play coffee company, with a presence in more than 100 markets. Guided by our ‘Reignite the Amazing’ strategy, we are focused on brand-led growth across three big bets: Peet’s, L’OR, and our 10 strategically selected local icons led by Jacobs.