Account Manager 🇫🇷
Tools for this application (partners): GotResumeBuilder (opens in new tab) (resume) · LoopCV (opens in new tab) (tracking) · Frontline Coach (opens in new tab) (interview practice) · Prospeo (opens in new tab) (hiring manager's email) · HeadshotPro (opens in new tab) (headshot) · Mercor (opens in new tab) (side work) what each does
The posting
About The Role 🚀
As an Account Manager, you will be responsible for retaining and growing Bigblue’s key accounts - some of the most promising European D2C brands - and play a central role in their success.
Location: Paris 9th, France (Hybrid)
As an Account Manager, you will
- Build strong, long-term partnerships
- Build and maintain strong relationships with strategic merchant accounts
- Act as a trusted advisor by connecting operational topics (service, cost, performance) to business impact
- Define improvement plans with merchants based on data analysis
- Identify new partnership opportunities and define improvement plans with merchants
- Deliver customer excellence
- Support stakeholders in their day-to-day use of Bigblue’s services
- Monitor customer feedback and performance trends, and translate them into actionable improvements
- Contribute to product and operational improvements based on merchant insights and market trends
- Optimize internal processes and tools to improve the overall customer experience
- Grow hand-in-hand
- Contribute to our merchants’ strategic development and identify their metrics that drive growth
- Identify potential signals of dissatisfaction and implement solutions to answer them
- Suggest out-of-the-box initiatives to engage our existing merchants
- Implement cross-selling and upselling strategies to address customer needs and unlock value
You would be a great fit if this sounds like you
- 3+ years’ experience in customer-facing roles, including experience in logistics, fulfilment, e-commerce, or a related industry
- Native-level French and professional proficiency in English
- Strong communicator and relationship builder, comfortable managing multiple stakeholders
- Data-driven, with solid Excel skills and experience presenting actionable insights during business reviews
- Commercially minded, with strong problem-solving, prioritisation, and strategic-thinking skills
- Proactive, autonomous, adaptable, and eager to deepen your logistics expertise
- Based in Paris or willing to relocate
Bonus points for 🥇
- You have an entrepreneurial spirit, have founded a startup or a company in the past
- You're passionate about digital and making life simpler with technology
- You like solving new problems and are never settling for how something "has always been done"
- You speak another language (Spanish, German *It is nice to have a previous experience in logistics, DTC or any industry linked to e-commerce (but definitely not a must-have !)
Taken from Bigblue's own posting, last seen live on 13 Nov 2026.
Bigblue sales openings in your inbox
We look at Bigblue's careers page every 10 hours. Once a week you get its newest sales openings, plus close matches at other companies. Free, and one click stops it.
Sponsored jobs from job networks, which pay SalesJobs.Now when you click one.
The application
Your details and LinkedIn, then 4 questions (1 written).
- 1.Which of the following best describes your current situation ?Pick one
- 2.What are your salary expectations (out of 12months, excluding bonus)?Written answer
- 3.This role requires working from our Paris office at least 3 days per week. Are you comfortable with this hybrid work arrangement?Yes or no · optional
- 4.Are you comfortable working in both French and English with local and international partners?Yes or no
From Bigblue's apply page, checked 12 Nov 2026.
About Bigblue
Outsourced e-commerce and B2B fulfilment, returns and cross-border shipping from its own European warehouses, sold to direct-to-consumer and omnichannel brands.
Pay schedule: Salaried employment with a performance bonus for sales development, monthly meal and public transport allowances (in Paris a meal voucher per worked day, partly paid by the company) and hybrid office work; no posting sets out a commission plan or equity.
Good at growing the accounts you inherit?
Hiring managers ask us for sellers with a certain segment, territory or track record. Fill in one profile, and when a seat matches it we make the introduction, never without your yes. It costs you nothing.
