BIA - Commercial Lines Account Manager
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The posting
Bearingstar Insurance, a part of the Arbella Insurance Group, is one of the leading property and casualty insurance providers in Massachusetts and Connecticut. We offer a great work environment, which allows our employees to excel in their jobs while promoting work/life balance. We offer competitive salaries, excellent benefits, and great training and development programs
We are currently searching for a Commercial Lines Account Manager. This position will support our clients across both MA and CT. This position can be located in any of our 14 offices throughout MA and CT. The Commercial Lines Account Manager will provide expertise in service, marketing, and placement of Commercial Lines accounts. This person will maintain effective working relationships with current and prospective members and agency personnel to include carriers and brokers, as directed by the Commercial Lines Manager.
Essential Duties May Include
- Process complete applications and loss summaries by making price recommendations, ensuring the risk factors, following agency defined coverage, limit and proposal format requirements, reviewing for accuracy prior to delivery and ensuring policies are delivered on a timely basis.
- Maintains a current level of knowledge on forms, coverage changes, selling trends and techniques through company bulletins and circulars, agency selling aids, and by attending sales seminars, company sales meetings, or educational activities.
- Perform comprehensive risk analysis surveys for all Commercial accounts by obtaining sufficient information regarding a risk to allow the Commercial service/marketing staff to prepare an appropriate proposal independent of the CL Manager.
- Meet joint agency/producer defined standards for new business solicitation, ex-dating and production as well as assigned or existing client service.
- Act as a liaison between clients and carriers to address complex service issues.
- Develop new production, proposals and consultation to sell new accounts to meet or exceed production goals as jointly established with Commercial Lines Manager.
- Renew existing business by developing new coverage, expanding existing coverage and identifying cross-selling opportunities to meet or exceed production goals as jointly established with agency owners.
- Monitor all leads and expiration dates and promote products of carriers that the agency has identified as important.
- Perform other duties as required.
Minimum Requirements
- Minimum three years of Commercial Lines insurance experience ideally with small to mid-markets.
- Equivalent experience in a related field or a Bachelor’s Degree in Business, Management, Finance, Marketing.
- Current MA or CT Property & Casualty License or willing to obtain within 90 days.
- Knowledge of Commercial quoting and remarketing.
- Working knowledge of insurance forms, coverage and rating.
- Excellent communication, presentation and organizational skills.
- Proficiency in Agency Management Systems. Experience with Applied’s EPIC is a plus.
We offer a “home-town” insurance setting with all the benefits of a corporation including: competitive salary plus commission and incentive opportunity, medical, dental, 401k and retirement plans, plus more.
Taken from Arbella Insurance Group's own posting, last seen live on 13 Nov 2026.
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About Arbella Insurance Group
New England property and casualty insurer selling car, home, condo, renters and business insurance through independent agents, and through its own agency, Bearingstar Insurance, in Massachusetts and Connecticut.
Pay schedule: Arbella employees on salary plus commission and incentives in personal lines and on salary plus a team incentive in commercial inside sales, with medical, dental and vision cover, a 401(k) and help getting licensed.
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