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Sales engineering

Clinical Solutions Engineer (Subject Matter Expert) - West Coast

SOPHiA GENETICS logoSOPHiA GENETICSRemote from United StatesFull-timeListed 2w ago
Apply on SOPHiA GENETICS (shows the role here)Before you apply: what we know about SOPHiA GENETICS

This posting does not state its pay. Sales Engineering & Solutions roles that state pay post a typical $188k/yr (band $145k–$301k/yr); across the 1,028 open roles on Healthcare sales jobs, every seat together, it is $148k/yr. How posted pay is measured.

The posting

Do you bring hands-on next-generation sequencing (NGS) experience and an understanding of clinical laboratory operations? Have you helped a clinical laboratory navigate CAP/CLIA requirements and bring a new assay into routine use? Do you want to utilise your technical and clinical knowledge within a commercialised environment?

If this sounds like you and you are driven by purpose, join the SOPHiA GENETICS NORAM Sales team as a Clinical Solutions Engineer and enable us to make a positive impact on the outcomes for cancer and rare disease patients worldwide.

This is a field-based role. You'll work from a home office or travel across your territory for customer meetings, conferences and events.

We're looking for someone based in the United States, in the region spanning the West Coast through Texas. In most instances, we look for individuals already living in-territory, but welcome those actively relocating to the area.

Our Mission

We believe there is a smarter, more data-driven way to make decisions in healthcare and our cloud-native AI powered SOPHiA DDM Platform makes that vision a reality on a daily basis. You will have direct input to our mission to democratize data-driven medicine for the ultimate benefit of cancer and rare disease patients across the globe.

Your Mission

You'll help clinical laboratories make informed decisions about purchasing the SOPHiA GENETICS ecosystem, drawing on your hands-on NGS experience and understanding of laboratory operations, assay implementation and CAP/CLIA requirements. Working alongside sales colleagues, you'll use that knowledge to understand customers' needs, address their concerns and explain what adoption would mean for their laboratory. Your role is to build confidence in the buying decision, not to carry out the implementation.

The value you add

  • Build credibility with laboratory teams by connecting to their clinical, technical and operational needs.
  • Help prospective customers assess what adoption would involve, using your knowledge of assay implementation, validation and the path to routine use.
  • Address buying concerns about CAP/CLIA requirements, documentation and implementation timelines with an understanding of how clinical laboratories work.
  • Partner with sales colleagues to answer technical and operational questions and help customers move towards a confident, informed buying decision.

Requirements

We know that every background is different, but to be best set for success we see you bringing:

  • Hands-on wet-lab experience with NGS workflows in a clinical laboratory.
  • An understanding of how clinical laboratories operate beyond the bench, including the steps needed to introduce and validate a new assay.
  • Substantial exposure to CAP/CLIA requirements and inspection processes, with enough involvement to explain their practical impact on laboratory work.
  • Experience of assay implementation or validation that helps you understand the challenges laboratories face before going live.
  • Willingness to travel for a customer-facing role.

You do not need to have held a customer-facing role, or previously worked as an SME or field applications specialist, but it is helpful. A desire to work in a commercialsed environment as part of a sales and solutions team is critical.

You will be joining an organization with the patient at the heart of every decision and action, driven by purpose as we pursue exponential growth.

For more information about our Benefits, Virtues, The Recruitment Process, our AI guide and stories from our team about what it's like to work at SOPHiA, view the full posting on our careers page.

Location: Remote - Home Office in Territory (West Coast)

Contract: Permanent

Where you can sell from

Fully remote, for people based in United States.

Taken from SOPHiA GENETICS's own posting, last seen live on 4 Nov 2026.

Apply on SOPHiA GENETICS (shows the role here)

The application

Your details and CV, then 16 questions (5 written).

Have readyCVCover letter (optional)
  1. 1.
    Are you currently or previously employed by SOPHiA GENETICS?Pick any: 333681 · 333682 · optional
  2. 2.
    Did a SOPHiA colleague recommend you apply? Let us know who here!Short answer · optional
  3. 3.
    What are your salary expectations?Number
  4. 4.
    What are your total earning expectations? (Including Bonus, Commisions or Equity)Number · optional
  5. 5.
    What is your notice period/availability?Pick any (7 options)
  6. 6.
    Are you legally authorized to work in the United States, and able to travel freely across North America?Yes or no
  7. 7.
    Will you now or in the future require employment visa sponsorship? If so, could you specify the type of permit or visa you would need?Short answer
  8. 8.
    Are you able to travel within your territory c.30%?Yes or no
  9. 9.
    Do you have hands-on NGS wet bench experience within a clinical laboratory?Yes or no
  10. 10.
    Have you personally taken part in implementing or validating a new NGS assay or workflow in a clinical laboratory through to routine use?Yes or no
  11. 11.
    Have you communicated technical or operational results directly to managers, physicians, clinicans or lab/medical directors?Yes or no
  12. 12.
    What has been your proudest or most impactful achievement during your career? (Suitable to this role)Written answer
  13. 13.
    We love curiosity - What's the last interesting thing you learnt?Written answer
  14. 14.
    Where do you find AI most useful in your daily work- or where do you consciously choose not to use it?Written answer
  15. 15.
    As we learn to encourage AI Literacy and explore how we embrace it, we are interested in how you may have used AI during your application process (for example, preparing your CV, Cover letter, responses) or research into the organisation. CWritten answer
  16. 16.
    Is there anything further you want to share, or for us to consider, as part of your application for this role?Written answer

From SOPHiA GENETICS's apply page, checked 4 Nov 2026.

About SOPHiA GENETICS

Sells SOPHiA DDM, a cloud platform that analyses sequencing data for cancer and rare and inherited disorders, to hospital and clinical genomics laboratories, and runs assays, biomarker discovery and companion diagnostic work for drug makers.

Pay schedule: Field roles worked from a home office inside the territory (the London one a permanent contract); its postings describe no commission plan, bonus or equity, and the London seat offers no UK visa sponsorship.

SOPHiA GENETICS's sales postings, in full Live feed of SOPHiA GENETICS openings The SOPHiA GENETICS company page

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