Cluster Sales Manager

Company Description

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Job Description

We’re looking for a passionate and experienced Cluster Sales Manager to lead commercial strategy and revenue growth across two properties Novotel Cambridge North and Ibis Cambridge Station. You will play a vital role in driving corporate and leisure revenue by elevating ACCOR brand presence within the Cambridge market.

You will cultivate and maintain strong relationships with key clients, actively seek new business opportunities and implement strategic sales initiatives. This is your opportunity to represent the largest bedroom hotels in Cambridge and make a meaningful impact. This position requires a highly motivated, organised and communicative leader who excels at both independent work and inspiring high performance in others.

TASKS/ MAIN ACCOUNTABILITIES

• Drive Business Development and proactive sales across corporate, group and M&E segments to grow revenue and market share
• Identify, target and secure new business opportunities aligned with the hotel’s commercial strategy
• Build and develop strong client relationships through consistent engagement and structured account planning
• Represent the hotel(s) at industry events, trade shows, client meetings and show rounds to strengthen visibility
• Support fam trips, client events and hosting opportunities to promote the hotel
• Conduct weekly sales meetings – with GM’s
• Lead RFP and RFI processes, ensuring timely and competitive submissions
• Manage corporate contracts including negotiation, rate loading and annual recontracting
• Maintain structured account development with clear action plans, KPIs and regular client engagement
• Deliver against account growth targets and client engagement objectives
• Monitor market trends and competitor activity and share insights with the GM

REQUIRED SKILLS AND KNOWLEDGE

• High degree of organisation and advanced planning & follow-up skills
• Strong sales and negotiation skills
• Excellent communication and interpersonal skills
• Ability to build and maintain strong client relationships
• Ability to travel and represent the hotels confidence
• Work autonomously
• Data Analysis and reporting capacity
• Fluent English

EXPERIENCE NEEDED

• Minimum of 2-4 years of experience in hotel sales or a similar role in the hospitality industry
• Experience with corporate, groups, or M&E is an advantage

Salary: up to £55K

Benefits

• Free Gym
• Free night stays in our UK hotels and discounts in any Accor Restaurant (T&C Applies)
• Discounted hotel rates all over the world in Accor Hotels
• Great work environment and colleagues
• You can work with multinational colleagues
• Be part of a global community of hospitality industry
• Opportunity to develop your career
• Special staff rate at our hotels
• Personal development programs
• Complimentary meals on duty and uniforms
• Pension scheme
• 28 days holidays including bank holidays (increasing yearly)
• Free parking
• Apprenticeship scheme
• Continuously learn and develop yourself with our Accor Academy
• Support your wellbeing in your professional and personal lives
• Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
• Participate actively in initiatives to build a more inclusive and sustainable world
• And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality

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