Commercial Sales Account Manager

Overview

Steinhafels is now hiring for a Commercial Sales Account Manager. Commercial Sales Account Managers (CSAM’s) play a vital sales role in developing business relationships and ensuring the Steinhafels customer experience is extended to all B2B customers. The primary function of the CSAM is to meet and exceed sales and profit goals by acquiring and developing new accounts while professionally representing the Steinhafels Commercial team. The right candidate must be able to build and maintain positive ongoing business relationships with customers to maximize B2B sales. Our Commercial Interiors Team works with all kinds of organizations including but are not limited to education, hospitality, government, business, and not for profit organizations.

The position requires the ability to identify leads and close sales within a commercial environment. The CSAM will work closely with other Steinhafels teams, such as marketing, accounting , and delivery as the single point of contact for the customer. This role coordinates all aspects of the sales process from initial contact through, and beyond, delivery. CSAM’s manage company leads and strengthen relationships with our in-store management and sales teams to build positive referral relationships. CSAM’s always provide an exceptional customer experience and support for our business clients while identifying new business opportunities.

Steinhafels, founded in 1934, is an employee-owned, family-run company. Our associates have voted us a Top Workplace in Southeastern Wisconsin 10 times! With our positive company culture and strong focus on work-life balance for our associates, we continue to be an employer of choice and are looking to add to our dynamic team. Based on eligibility, we offer many great benefits including a fantastic employee discount, paid training, paid time off, paid holidays, health & dental insurance, 401(k), participation in our Employee Stock Ownership Plan, and more.

Specific Duties

• Conduct presentations on company products and services, features and benefits
• Always provide an exceptional customer experience to both our customers and our fellow employees.
• Submit reports, revenue projections and required paperwork
• Utilize a customer contact log that helps ensure regular and ongoing contact with customers
• Expand and grow the current commercial base through strategic identification of potential customers and engaging their business.
• Follow up on company provided sales leads in a timely manner.
• Maintain our current commercial base through strengthening current relationships and by identifying additional opportunities at these accounts- acquiring new buyers, projects and / or divisions.
• Quoting prices and credit terms, recording orders and arranging deliveries
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
• Attend and participate in sales meetings, product seminars, and trade shows
• Compensation package based on experience - salary plus commission combination

Position Requirements

• 1-3 years of commercial sales experience
• Ability to work in a fast paced, dynamic environment (in other Steinhafels postings)
• Ability to prioritize multiple projects and maintain reporting deadlines (in other Steinhafels postings)
• Interface with Director and/or Manager of Commercial Interiors, and maintain weekly call report and customer log
• Administrative tasks during non-selling time
• Proven track record of being able to interact with B2B customers in a relaxed comfortable manner
• Proven track record of successfully managing the customer experience and customer relationships in a commercial setting
• Ability to plan sales calls; conduct proper research regarding customer and use of products
• Ability to work productively in a team environment
• Ability to maintain a professional approach and adhere to company policies
• Travel within assigned territory
• DMV record must meet insurability requirements
• Self-motivated
• Strong verbal and written communication skills
• Proficient with the Google Suite of products

Working Conditions: In addition to working in the office, candidates will need to engage with customers out in the field in their assigned territory. Commercial Interiors works remotely, in-store and on site with customers by request.

Physical Demands

• Ability to work both in an inside and remotely
• Travel throughout assigned territory to call on regular and prospective customers. Onsite sales presentations in store showrooms throughout region