Customer Success
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The posting
Company Description
McEasy, a transportation management solution to simplify complex logistics operations. is looking for a Key Account Executive join our ever growing team.
If you are a keen learner, self-driven, and looking to be a part of a team that is passionate with helping each other, we want to hear from you.
Job Description
- Engage with our key merchants and help resolve issues and inquiries.
- Actively seeking feedback from our customer and find their pain points to offer our solutions
- Conduct product demonstrations and explain functionalities to customers, ensuring clear understanding.
- Identify opportunities for cross-selling and upselling by recommending additional products or services that meet customer needs.
- Collaborate with Business Development teams to identify expansion opportunities and increase customer value.
- Conduct regular on-site visits to strengthen client relationships and identify new opportunities.
Qualifications
- Diploma Degree/bachelor's degree in communication or management
- Minimum 2-3 years of relevant experiences in Account Manager / Business Development / Cust. Success
- Excellent problem-solving abilities and consultative
- Proven hunter mentality with a proactive approach to discovering new opportunities.
- Customer Service oriented
- Placement: Cikini - Central Jakarta
Taken from McEasy's own posting, last seen live on 14 Nov 2026.
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About McEasy
Fleet, delivery, fuel and maintenance management software with its own GPS trackers, sensors and AI dashcams, plus tyres, batteries and oil for fleets, sold to Indonesian logistics, distribution, bus, rental and mining operators.
Pay schedule: Salaried employees with an incentive tied to sales targets that the postings mention but do not spell out; no posting names commission rates, allowances or benefits.
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