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Account management

Institutional Account Manager

XTB logoXTBWarsawFull-timeListed 2mo ago

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The posting

Responsibilities

  • Oversee the full onboarding journey for B2B partners, ensuring smooth and timely integration into the X Open Hub platform.
  • Act as the primary relationship owner for institutional clients (Banks, Brokers), fostering long‑term cooperation and business growth.
  • Coordinate with internal teams - IT, Trading, Operations - to deliver fast, high‑quality service to corporate partners.
  • Analyse complex client requirements and translate them into actionable business solutions and technical implementations.
  • Conduct professional training sessions for institutional clients to maximise adoption of our tools and offerings.
  • Monitor global market trends and competitive activity to support strategic positioning and product evolution.
  • Drive the introduction of new B2B products, tools, and financial instruments across existing and new partners.

Requirements

  • 1-2 years of experience in a financial institution (Brokerage, Bank, Fintech).
  • Fluency in English (written and spoken); additional languages are a strong advantage.
  • University degree (BA/MA) in Economics, Finance, or a related field.
  • Solid understanding of FX markets and OTC derivatives.
  • Strong interest in working with institutional clients across global jurisdictions.
  • High proficiency in MS Office and confidence using complex trading software.
  • Proactive, solution‑oriented mindset with the ability to work under time pressure.

What we offer

  • Opportunity to work with global institutional clients in a fast‑growing fintech environment.
  • Direct influence on B2B product development and market expansion initiatives.
  • Collaborative culture with close cooperation across IT, Trading, Operations, and Business teams.
  • Professional development through exposure to advanced trading technologies and institutional workflows.
  • Competitive compensation package and benefits aligned with market standards.
  • Access to modern tools, resources, and continuous learning opportunities.

Taken from XTB's own posting, last seen live on 14 Nov 2026.

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The application

Your details, CV and portfolio, then 9 questions.

Have readyCVPortfolioLinkedIn (optional)GitHub (optional)Website (optional)
  1. 1.
    Have you previously been employed by XTB?Yes or no
  2. 2.
    What is your expected monthly base salary (no bonus included)? Please enter numbers only, including gross amount and currencyShort answer
  3. 3.
    What is your notice period?Pick one: Immediate · 2 weeks · 1 month · 2 months · 3 months
  4. 4.
    Visa permissionPick one
  5. 5.
    Are you familiar in practice with investment products such as CFDs, FX, indices, commodities, stocks, ETFs?Yes or no
  6. 6.
    Have you worked in a regulated financial or investment sales environment?Yes or no
  7. 7.
    Which sales cycle do you primarily work in?Pick one
  8. 8.
    How many clients do you manage or contact per month?Pick one: 0-50 · 51-150 · 151-300 · 301+ · None of the above
  9. 9.
    Have you worked with trading platforms (xStation, MT4/MT5, cTrader)?Yes or no

From XTB's apply page, checked 12 Nov 2026.

About XTB

An online broker and investing app offering stocks, ETFs and CFDs on currencies, indices, commodities and crypto, sold to individual investors and traders in Europe, the Middle East, Asia and Latin America, directly and through introducing brokers and influencers.

Pay schedule: A salary with a bonus, usually paid quarterly (a team bonus in Germany, individual targets in Bratislava and Bangkok), on permanent employee contracts in Germany and France, with health cover in Germany and Jakarta, a sports card in Bratislava and Prague and a stipend for the Santiago intern.

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