PALS Specialist (Parts and Labor Sales) - Falcons Fury Harley Davidson
This posting does not state its pay. Account Executive roles that state pay post a typical $125k/yr (band $82k–$319k/yr); across the 2,008 open roles on CPG sales jobs, every seat together, it is $77.5k/yr. How posted pay is measured.
The posting
Job Description
We are looking for an experienced PALS Specialist (Parts and Labor Sales) for our fast paced Falcons Fury Harley-Davidson Location!!
Responsibilities
- Schedule service appointments and obtain customer and vehicle data prior to arrival
- Greet customers in a timely and friendly manner
- Work directly with walk-in and telephone customers to help determine and supply them with parts and accessories.
- Point out any sales, specials, or new merchandise to customers.
- Provide a complete and accurate written cost estimate for labor and parts
- Check progress of repairs throughout the day and contact customers regarding any changes in the estimated time and cost requirements
- Receive proper authorization before any repairs are performed
Requirements
- Two years experience in dealership position
- General knowledge of vehicle mechanical operations
- Great customer service skills
- Strong work ethic and thrive in a fast-paced environment
- Active-listening and strong communication skills
- Ability to follow directions and willingness to learn
- Respect for teammates and a positive outlook
Perks & Benefits
- Medical, Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off, Increases with Tenure
- Closed on Thanksgiving & Christmas
- Employee Pricing on Vehicles, Parts & Service
- Free & Discounted Gym Memberships
- Travel Discounts on Hotels, Flights & Rentals
- OEM Certification & Paid Manufacturer Training Opportunities
- Career Growth within a Fortune 500 Company
Additional Information
All your information will be kept confidential according to EEO guidelines.
Taken from Sonic Automotive's own posting, last seen live on 4 Nov 2026.
About Sonic Automotive
New and used cars, trucks and motorcycles, with financing, protection products, parts and service, sold to retail buyers through its franchised new-car dealerships, its EchoPark used-car stores and its Harley-Davidson and powersports stores.
Pay schedule: Floor sellers earn uncapped commission on top of a guaranteed base or a draw, e-sales agents hourly pay plus commission and managers a pay plan with a production bonus, and the postings name medical, dental and vision cover, a 401(k) match (4% at EchoPark), paid time off and employee pricing on vehicles.
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