Sales Training Manager

The Sales Training Manager is responsible for building and sustaining a high-performing sales organization through the design, implementation, and continuous enhancement of sales learning, leadership development, coaching, and capability-building programs. The role ensures that sales teams possess the knowledge, skills, behaviors, and competencies required to drive customer engagement, strengthen account partnerships, and achieve business objectives.

Key Responsibilities

• Continuously develop and execute the organization's sales capability development strategy aligned with business priorities.
• Build and maintain capability frameworks across all sales roles.
• Conduct regular capability assessments and training needs analyses to identify performance gaps and development opportunities.
• Establish learning roadmaps and certification programs for sales professionals and sales leaders.
• Design, implement, and continuously improve sales training curricula in accordance with the GHC Capability Framework.
• Lead onboarding and induction programs for newly hired sales employees.
• Develop both classroom-based and digital learning interventions to support nationwide capability development.
• Ensure training programs remain current, relevant, and aligned with evolving customer and market needs.
• Develop coaching capabilities among first-line and second-line managers and conducts his own field coaching as necessary.
• Establish coaching frameworks, field coaching standards, and leadership development pathways.
• Partner with sales leaders to reinforce learning application and sustain behavioral change in the field.
• Design learning reinforcement and embedding activities that translate training into improved field execution.
• Lead workshops, conferences, and learning events supporting sales force development.
• Partner with HR on commercial transformation initiatives within the sales organization.
• Uphold the capability governance to drive business outcomes.

Qualifications

• Bachelor's Degree in Business, Marketing, Healthcare, Psychology, Human Resources, Education, or related discipline.
• Sales & marketing hands-on experience in a pharmaceutical or medical device companies
• Minimum 5 years of progressive experience in sales training, capability development, learning and development, or sales leadership.
• Experienced managing large-scale capability development initiatives for field-based sales organizations.
• Strong facilitation, coaching, and stakeholder management experience.