Senior Manager, Inside Sales

Job Summary

We are seeking a results‑driven Senior Manager, Inside Sales to support international business across the Carrier Global Network. This role is responsible for sales operations, pricing management, customer engagement, and cross‑functional coordination in a global HVAC environment.

Key Responsibilities

• Lead sales forecasting, reporting, and annual budget/SKU planning
• Coordinate with Carrier Global Network on production alignment and updates
• Manage product phase‑in/phase‑out activities with Operations
• Maintain strong relationships with international customers via virtual meetings and calls
• Prepare and manage TP and project quotations; maintain pricing databases and price lists
• Lead pricing setup for new products and ensure accurate SAP data updates
• Oversee purchase order execution with Customer Service and Operations teams
• Drive process improvements to improve turnaround time and sales efficiency
• Lead and support customer factory visits and business reviews

Requirements

• Bachelor’s or Master’s degree in Business, Trade, or related field
• Minimum 3+ years of experience, preferably in HVAC or export sales
• Strong commercial, pricing, and customer relationship management experience
• Excellent communication skills in English
• Ability to work effectively with global teams across time zones
• Strong proficiency in Microsoft Office; SAP experience preferred
• Detail‑oriented, proactive, and customer‑focused mindset

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