SMS Business Development Specialist

ZEISS is technology and innovation. Founded in Germany, in 1846, ZEISS is an internationally leading technology enterprise operating in the optics and optoelectronics industries across 50 countries.

As a company wholly owned by a foundation, ZEISS is committed to responsibility in all its activities. As a pioneer in scientific optics, it's employees across the globe continue to push the boundaries of what is possible. With a strong focus on quality and innovation, ZEISS creates value for its customers and helps shape new ways of seeing the world.

We’re looking for a SMS Business Development Specialist to join us in Seoul & Hwaseong(Dongtan), Korea.

ZEISS Korea has played a key role in the Korean market for the past 40 years. For ZEISS, the Korean Market is One of the Top 5 Global Sales Markets, providing products and services from business areas to Korean customers:

• Semiconductor Manufacturing Technology
• Industrial Quality & Research
• Medical Technology
• Vision Care (Consumer Markets)

*More Information: www.자이스채용.com

****

Your Role

The SMS Business Development Specialist serves as the primary customer interface in the region and the key regional counterpart to Strategic Marketing at SBU level. The role drives customer and technology exchange, consolidates customer process knowledge and competitor field intelligence, and supports solution development, new product introduction (NPI), and repeat-buy enablement through close collaboration with Strategic Marketing, Product Management, and the SBUs.

1. Customer interface and solution development support

• Maintains the daily customer interface and technology exchange in SSC Korea.
• Leads local solution development with customers

2. Market intelligence

• Owns region-specific customer process knowledge, competitor field intelligence, competitor intelligence at product level and conference intelligence.
• Consolidates relevant insights for Strategic Marketing, Product Owners and Head of FoBs in SBU SMS.

3. New product introductions

• Lead successful NPIs with dedicated local application experts.
• Support NPI projects until repeat buy (e.g., input for prioritization during evals).

4. Collaboration with Strategic Marketing and other headquarter roles

• Serves as the key SSC counterpart for Strategic Marketing SMS and enables a 1:1 connection between field marketing and strategic marketing.
• Supports TRMs through regional input and aligns customer insights, NPI learnings and market observations with the relevant headquarter stakeholders.

5. Organizational implementation and field enablement

• Supports the implementation of the new Business Development & Field Marketing role in SSC Korea and helps differentiate it clearly from Application SMT.
• Contributes to customer-value focused field execution for SBU SMS and supports the transfer of new tools and technologies into the region via the SSC organization.

1. Education

• First-class degree in engineering (e.g. mechanical engineering, electrical engineering, etc.)

2. Experience

• 10+ years of experience in technical roles in [mask shop / wafer fab] ecosystem (incl. industry contacts for their segment) with direct exposure to at least one of the following:
• photomask manufacturing
• inspection/metrology
• yield engineering/patterning
• Extensive experience in developing products together with customers / in strategic partnerships with customers
• Extensive experience in gathering customer process knowledge, competitor field intelligence, competitor intelligence at product level and conference intelligence
• Extensive experience in introducing new products to customers

3. Knowledge / Skills / Other characteristics

• In-depth market knowledge of key players, innovation cycles and the regulatory framework within the semiconductor and semiconductor equipment industry
• In-depth understanding of complex semiconductor equipment systems and their requirements
• Broad customer relationships and industry contacts in their previous segment (e.g. mask shop, wafer fab)
• Extensive technical knowledge of optical systems, materials, metrology and semiconductor processes
• Comprehensive understanding of processes in the mask shop (e.g. mask alignment, metrology and repair)
• Excellent soft skills in building customer relationships and connecting with customer teams to gain insights into daily processes and pain points
• Excellent communication skills, enabling them to present technical content in a clear and accessible manner tailored to the audience
• Strong customer focus, enabling them to understand customer issues and identify implications for SMS technologies and products
• Strong ability to think across disciplines, acting as a bridge between technology, business and the customer
• Strong project management skills
• C1/C2 language skills in Korean
• Business fluent in English

It would be desirable if you had

• a PhD is desirable

Your Benefits

If you join ZEISS, you will have access to a range of benefits, including:

• Financial & Lifestyle: Annual flexible welfare points and family support allowances
• Health & Mental Well-being: Comprehensive group medical insurance, executive health screenings at general hospitals, and Employee Assistance Program (EAP) for stress management
• Family & Life Milestones: Tuition assistance for college-aged children as well as compassionate/congratulatory paid leave and financial gifts for major family occasions
• Long-term Growth & Community: Tenure-based long-service awards and retirement benefits, alongside company sponsorship for internal club activities

Role Details

• Division: Semiconductor Manufacturing Technology
• Role/Reporting Line: Individual Contributor / Reporting to SMS BD Manager
• Location: Seoul & Hwaseong(Dongtan) (Domestic & International Travel as required)
• Contract: Regular

Apply now to take the next step in joining ZEISS, where you can push technological boundaries, shape markets and contribute to the advancement of society.

Your ZEISS Recruiting Team

ShinBi Park （박신비）, SooHyun Kim （김수현）