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Customer success

Technical Account Manager, Azure

Archera logoArcheraRemote from Canada, United StatesListed 3mo ago

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The posting

Company Overview

Archera empowers organizations of all sizes to optimize their cloud costs through unique, short-term, insured Commitments. Hundreds of customers rely on Archera's innovative FinTech solutions to increase their cloud ROI while accelerating revenue objectives and service agility.

Archera's unique cloud rate products enable teams to maximize savings, hedge against usage changes and evolving cloud service provider offerings, and reinvest capital into top-line revenue initiatives. Archera works closely with AWS, Microsoft Azure, and Google Cloud, and a broad network of software and services partners to help each customer execute upon a bespoke, financially-prudent cloud growth and success strategy.

Position Overview

Archera is looking for a Technical Account Manager with deep Microsoft Azure expertise to serve as a trusted cloud optimization advisor to our customers. You'll own the post-sales technical relationship, helping customers maximize the value of their insured cloud commitments through proactive FinOps guidance and optimization strategy, with a primary focus on Azure environments and exposure to AWS and GCP. You'll partner across engineering, finance, and infrastructure teams to ensure customers continuously realize measurable business value from Archera. This is a fully remote role based in the United States

Key Responsibilities

  • Own the post-sales technical relationship as each customer's primary advisor, with a focus on Microsoft Azure environments
  • Develop trusted relationships with technical and business stakeholders, and understand each customer's cloud architecture, financial objectives, and operational priorities
  • Monitor Azure commitment coverage and utilization, delivering proactive optimization recommendations that maximize savings and minimize commitment risk
  • Advise customers on Azure commitment strategy and sizing, FinOps maturity, and cloud governance
  • Translate cloud consumption data into executive-level business insights
  • Lead Quarterly Business Reviews, presenting utilization trends, realized savings, and optimization opportunities to finance, engineering, and infrastructure teams
  • Partner with Account Executives to identify expansion opportunities and additional insured commitments as customer environments grow
  • Collaborate with Product, Engineering, and Support to resolve customer challenges and channel feedback for future product roadmap decisions

Qualifications

  • 4+ years in Technical Account Management, Customer Success, Solutions Architecture, Cloud Consulting, or a similar customer-facing technical role
  • Hands-on experience with Microsoft Azure
  • Azure certifications
  • Strong understanding of cloud infrastructure and cloud economics
  • Familiarity with FinOps principles and cloud cost optimization
  • Experience with cloud commitment programs such as Azure Reservations, Savings Plans, or MACC
  • Experience presenting to executive stakeholders
  • Ability to translate technical concepts into business outcomes
  • Excellent written and verbal communication skills
  • Bachelor's degree

Nice to Have

  • FinOps Certified Practitioner or equivalent experience

Benefits

  • Competitive salary and equity package
  • Comprehensive medical, dental, and vision coverage
  • 401(k) plan
  • Flexible PTO policy
  • Remote-first culture
  • Opportunity to shape and scale a category-defining FinTech platform

Where you can sell from

Fully remote, for people based in Canada and United States.

Taken from Archera's own posting, last seen live on 14 Nov 2026.

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The application

Your details, CV and LinkedIn, then 1 question.

Have readyCVLinkedInCover letter (optional)Website (optional)
  1. 1.
    Will you require visa sponsorship (e.g., H1B) to work in the U.S./Canada now or in the future?Yes or no

From Archera's apply page, checked 7 Nov 2026.

About Archera

Sells insurance-backed reserved-capacity commitments on AWS, Azure and Google Cloud (terms from 30 days, cash back if usage drops) with a free FinOps platform, to engineering, FinOps and finance teams and through resellers and MSPs.

Pay schedule: Base salary with commission (uncapped on the commercial AE plan) and an equity grant, medical, dental and vision cover, a 401(k), flexible PTO and an annual wellness benefit; every role can be fully remote.

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