[Thailand] - Sales Representative

Company Description

Santen is a specialized life sciences company with a proud 130-year heritage focused exclusively on ophthalmology. As a Japan-originated, global company with our footprint in over 60 countries, we are dedicated to delivering innovative treatments and digital solutions for eye health and addressing vision-related social issues for people around the world.

Santen Thailand is expanding and we are looking for a talented and dedicated Sales Representative to join our team in Bangkok, Thailand.

As a Medical Representative,you will be responsible for driving sustainable sales growth and strengthening Santen’s market presence across Bangkok and nearby provinces by promoting assigned ophthalmology products to healthcare professionals and key accounts. The role executes strategic sales initiatives, manages territory challenges, builds strong customer relationships, and provides guidance to junior team members while ensuring full compliance with company policies, industry regulations, and ethical standards.

1. Territory & Activity Planning

• Independently manage complex or high‑potential territories with minimal supervision.
• Analyze territory performance trends and proactively adjust strategies to maximize sales outcomes.
• Contribute to territory and cycle planning discussions with Sales Manager by providing field insights and recommendations
• Maintain accurate and up‑to‑date customer profiles in CRM systems.

2. Sales & Promotion Execution

• Build and maintain strong relationships with key customers, including high‑influence physicians, key opinion leaders (KOLs), and strategic accounts.
• Deliver high‑quality product presentations in line with approved marketing messages and promotional guidelines.
• Communicate product features, benefits, and clinical value effectively to drive recommendation and usage.
• Lead engagement with key accounts through tailored value‑based discussions and long‑term partnership mindset.

3. Customer Relationship Management

• Build and maintain strong, professional relationships with key customers and opinion leaders.
• Understand customer needs and tailor communication to provide added value.
• Support customer initiatives such as meetings, seminars, and congress participation.

4. Product & Market Knowledge

• Maintain in‑depth knowledge of disease areas, products, clinical data, and competitive landscape.
• Confidently handle complex scientific questions within approved scope and support peers when required.
• Act as a go‑to person in the team for product and market knowledge.

5. Reporting & Compliance

• Complete daily, weekly, and monthly activity and sales reports accurately and on time.
• Ensure full compliance with company SOPs, local regulations, and the company code of ethics.

What you will bring to the role

• Bachelor's degree in Science or related field
• Experience as Sales professionals minimum for three years
• Knowledge of selling skill, presentation skill, strong interpersonal and communication skills, problem solving thinking
• Proactive, highly motivated, well-organized and high spirit of team work

Grow your career at Santen

A career at Santen is an opportunity to make a difference. We aspire to contribute to the realization of “Happiness with Vision” by providing eye health products and services to patients, consumers, and medical professionals around the world. Guided by our CORE PRINCIPLE, “Tenki ni sanyo suru”, Santen is engaged in the global research & development, manufacturing, and sales and marketing of pharmaceutical products in ophthlamology. We have team members around the world using their diverse talents to unlock new modalities and drive innovations for patient outcomes, education and treatment. At Santen, we believe in empowering all our team members with flexible ways of working and a highly inclusive work environment.

The Santen Group is an Equal Opportunity Employer. We are committed to building diverse teams and ensuring a safe and inclusive physical and virtual workplace for every one of our team members. All employment decisions are based on business needs, role requirements and individual qualifications regardless of race, color, ethnicity, national origin/ancestry, religion, sexual orientation, gender, gender identity/ expression, age, disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

If you require any kind of accommodation during our recruitment process, please let the recruiter from our team know.