Channel Manager Wholesale / Showroom / DIY

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As Channel Manager Wholesale / Showroom / DIY, you will be responsible for driving sales and profit growth for Villeroy & Boch and Ideal Standard brands within the Polish wholesale/showroom channel. You will secure and expand distribution by implementing brand-building strategies for assortment, pricing, presence and marketing, operating through a team of Sales Representatives.

Your tasks

• Relationship Building: Set up and continuous improvement of customer contacts and relationships, Conduct regular customer visits to headquarters to strengthen relationships
• Hit Sales & Profit Targets: Achieve all planned sales and profit goals through effective management of distributors with a special focus on key accounts
• Key Account Strategy: Develop and implement a key account strategy for major customer groups, including pricing, terms, and targeted initiatives
• Team Leadership: Lead and guide the Wholesale/Showroom Team responsible for the Polish market; develop effective coaching and support for all subordinates, with regular appraisals and performance reviews
• Planning & Support: Prepare and support planning, market pricing, marketing campaigns, sales promotions, and sales action plans
• Market Insights: Provide recommendations to other departments, especially the marketing team, based on market and customer needs. Identify opportunities, risks, and potential challenges
• Reporting & Analysis: Accurately forecast sales and market trends / Prepare regular sales reports and performance analysis.
• Provide timely and insightful feedback to management on market conditions, competitive activities and customer feedback

Your profile

• University Degree, preferably in economics, business or marketing
• minimum 5 years of experience in sales / key account management in relevant industries
• master of the Polish and English languages
• very comfortable using Microsoft Office tools and CRM software
• category B driver’s licence and willing to travel frequently
• you have a natural ability to connect with people, build trust and maintain long-term professional relationships
• you emphasize a "we" over "me" mentality, focusing on collaborative success
• you have excellent verbal and written communication skills, you are able to articulate clearly complex ideas, listen intently and persuade effectively
• you are a skilled negotiator who can find win – win solutions
• strategic thinker – you can see the bigger picture and develop plans accordingly to achieve long-term success for both our company and our clients
• you are driven by targets and committed to achieving them
• you are a proactive problem solver, able to quickly identify issues and efficiently develop creative solutions