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Account management

Enterprise Account Manager, EU

Uncountable logoUncountable~$140k–$220k/yrtypicalRemote from Germany, United KingdomFull-timeListed 1w ago
Apply on Uncountable (shows the role here)Before you apply: what we know about Uncountable

Account Management & Renewals roles that state pay post a typical $130k/yr (band $97.5k–$269k/yr); across the 5,467 open roles on Enterprise sales jobs, every seat together, it is $185k/yr. How posted pay is measured.

The posting

Description

Uncountable is looking for an exceptional account management to join our growing team as an Enterprise Account Manager. This role is ideal for someone who has excelled at managing individual accounts and is ready to own the strategy, and outcomes for our larger customers.

You'll oversee a portfolio of top-tier accounts, and set the standards that shape how Uncountable builds long-term customer partnerships. This is a high-visibility role that requires equal parts relationship-builder and strategic operator.

Experience in account management or customer success functions for analytics products or enterprise software platforms into large organizations is a major plus.

Key responsibilities

  • Act as executive sponsor for Uncountable's most strategic accounts, owning the relationship at the highest level.
  • Own GRR, NRR, and account health across your book of business.
  • Own high-level escalations, ensuring rapid, effective resolution and long-term account health.
  • Define long-term account approach for renewals, expansion, and complex commercial discussions.
  • Aggregate insights across the customer portfolio to influence product direction and roadmap priorities.
  • Ensure tight alignment across Account Management, Scientific Implementation, Support, and ML teams on customer outcomes.
  • Model exceptional ownership and reinforce the cultural norms that define Uncountable's approach to customers.
  • Drive the pace, priorities, and strategic direction of the AM function as it scales.

Requirements

  • 3–6+ years of experience in account management, customer success, or a related field.
  • Deep experience leading strategic enterprise accounts and building executive-level partnerships.
  • Proven track record designing account strategy, negotiation approach, and long-term expansion plans.
  • Comfort working with a technical product, technical buyers/users, and complex implementations.
  • Outstanding executive presence and communication skills.
  • Excellent analytical and problem-solving abilities.
  • A proactive, entrepreneurial mindset with strong ownership instincts.
  • Ability to travel 20–30%.
  • Experience working with complex, multi-divisional, multi-geographic customers.

Preferred Qualifications

  • Passion for science, chemistry, or artificial intelligence.
  • An aptitude for statistics, mathematics.
  • Experience scaling an account management or customer success team at a growth-stage company.

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Where you can sell from

Fully remote, for people based in Germany and United Kingdom.

Taken from Uncountable's own posting, last seen live on 4 Nov 2026.

Apply on Uncountable (shows the role here)

The application

Your details and CV, then 1 question.

Have readyCVLinkedIn (optional)Cover letter (optional)
  1. 1.
    Current Company / RoleShort answer · optional

From Uncountable's apply page, checked 4 Nov 2026.

About Uncountable

One modular platform for R&D (ELN, LIMS), quality (QMS, environmental monitoring, SPC), product lifecycle, regulatory and portfolio data, with an AI assistant, sold to research and quality teams at chemicals, materials, pharma, food and battery companies.

Pay schedule: Base plus commission or OTE for closing and account seats, a bonus tied to weekly active users for customer success, stock options or equity in most postings, and health, dental and a US 401(k) with employer match named in the benefits.

Uncountable's sales postings, in full Live feed of Uncountable openings The Uncountable company page

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