Head of Channel Partnerships

Title: Head of Channel Partnerships Grade: L4 Location: Islamabad Company: JazzWorld

Turn a partner ecosystem into an engine of enterprise growth

At JazzWorld, enterprise growth is built together with partners who extend our reach, deepen our capabilities and win customers alongside us. As Head of Channel Partnerships, you will shape the future of Jazz Enterprise’s partner ecosystem through disciplined partner strategy, structured governance, capability enablement and joint go-to-market execution.

You will design and embed partner programmes that use clear tiering, joint business planning and performance governance to grow enterprise revenue, strengthen partner capability and improve delivery quality across system integrators, resellers, managed service providers and technology alliances. This role brings together Enterprise Sales, Presales, Solution Delivery, Partner Operations and Strategic Alliances to deliver measurable improvements in partner performance and business outcomes.

What you’ll own

• Own the channel and partner strategy for Jazz Enterprise’s Connectivity, Cloud and Digital Products & Solutions, defining partner segments, tiers, routes to market and revenue targets aligned to the enterprise growth agenda.
• Recruit, onboard and develop strategic partners, including system integrators, resellers, managed service providers and technology vendors, building long-term, high-trust relationships with partner leadership teams.
• Lead joint business planning, quarterly business reviews and performance tracking with each strategic partner, creating a consistent governance rhythm that links targets, pipeline, delivery and outcomes.
• Build and run partner enablement programmes spanning presales, sales and post-sales, strengthening partners’ capability to develop, sell and deliver complex ICT, cloud and managed solutions.
• Drive joint go-to-market initiatives and pre-sales engagement that convert partner pipeline into enterprise solution wins across financial services, government and commercial sectors.
• Govern partner delivery and service quality through SLAs, contractual commitments and escalation management, ensuring a consistent customer experience and strong partner satisfaction across regions.
• Establish centralised programme governance, partner scorecards and a partner lifecycle framework covering incentives, certification and tier progression; report partner performance, pipeline and revenue contribution to senior leadership.
• Lead and develop the Channel Partnerships team, engage executive stakeholders across Sales, Product, Delivery, Finance and Legal, and shape the partner operating model as the business moves toward managed services-led offerings.

What success looks like

• Partner-sourced and partner-influenced enterprise revenue grows year on year, supported by a healthy, well-governed pipeline across financial, government and commercial sectors.
• Strategic partners operate within a clear tiering and joint business planning framework, with consistent quarterly reviews and visible progress against shared targets.
• Partner presales, sales and post-sales capability matures, enabling partners to position and deliver complex ICT, cloud and managed solutions with confidence.
• Joint go-to-market initiatives convert into enterprise solution wins and a stronger Jazz Enterprise market presence.
• Partner delivery consistently meets SLA and contractual commitments, with fewer escalations and faster issue resolution.
• Partner scorecards, governance and reporting give leadership clear visibility of performance, revenue contribution and risk.
• Partners progress through tiers and certifications, with high partner satisfaction and trusted relationships at leadership level.
• A capable, accountable Channel Partnerships team and a scalable operating model support Jazz Enterprise’s shift toward managed services-led growth.

You may be a strong fit if you

• Bring 15+ years of progressive experience in channel and partner management, enterprise business development, strategic alliances or programme governance across Telecom, ICT, Technology or Enterprise Services, with demonstrated success in building partner ecosystems and driving partner-led revenue growth.
• Hold a Bachelor’s or Master’s degree in Engineering, Telecommunications, IT, Business Administration or a related field.
• Have hands-on experience designing partner programmes, including tiering, joint business planning, quarterly business reviews, enablement, certification and performance governance.
• Understand enterprise ICT, cloud, connectivity and managed services solutions well enough to guide partners through presales, solution design, delivery and customer acceptance.
• Bring proven experience managing multi-party delivery ecosystems and service partners, with strong command of SLA governance, contract performance and escalation management.
• Are confident working with pipeline, win rate, partner-sourced revenue, partner satisfaction and delivery KPIs, using Advanced Excel and Power BI to turn data into insight for executive reporting.
• Have a track record of leading cross-functional teams and engaging executive stakeholders across Sales, Product, Delivery, Finance and Legal, with strong negotiation and relationship management skills and excellent written, verbal and presentation skills in English and Urdu. Relevant qualifications are an advantage, including PMP, PgMP, ITIL, an MBA or vendor partner programme certifications.

Why JazzWorld

JazzWorld is building Pakistan’s next-generation digital services platform.

Here, you will build products and solutions that solve real problems at national scale. The reach of Jazz Telecommunication, combined with shared capabilities across connectivity, transactions and identity, gives builders the power to take an idea from zero to tens of millions.

You will not simply run what already exists. You will create what comes next, turning ambitious ideas into products, products into businesses and businesses into category leaders.

Build. Scale. Learn. Repeat.

As a certified Top Employer, JazzWorld is committed to global workplace standards and an inclusive environment where diverse talent can thrive and perform at their best.

Apply by: 17 November 2026