Inside Sales
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The posting
Are you passionate about delivering exceptional customer experiences and growing your career in sales?
Join Richards Building Supply, a family-owned and operated company with over 40 years of success!
We’re looking for a driven Inside Sales Representative to be the backbone of our customer relationships, providing expert guidance and support to contractors and industry professionals.
Why Join Us?
- Stable Schedule: Full-time, Monday-Friday with consistent hours based on branch operations - no unpredictable shifts or weekend work!
- Generous PTO: 20 PAID DAYS OFF (includes PTO, holidays, and family-focused company closure between Christmas & New Year’s!).
- Competitive Pay & Bonuses: Strong hourly rate + OT potential during peak season, plus eligibility for discretionary holiday and performance bonuses.
- Top-Tier Benefits:
- Comprehensive Benefits: Medical, dental, and vision insurance with significant employer contributions to help keep costs affordable.401K with industry-leading company match.
- Additional voluntary benefits, including disability coverage and accident insurance.
- Career Growth: We invest in your success - whether through training, promotions, or new opportunities.
- Family-Owned & Operated: We treat our team like family and foster a supportive, team-driven environment.
What You'll Do
- Act as a trusted advisor to customers, helping them find the right products for their projects.
- Handle inbound and outbound customer interactions - whether over the phone or in-person - ensuring every customer feels valued.
- Collaborate with Outside Sales reps to drive sales and resolve customer needs.
- Process orders, track inventory, and coordinate product transfers to meet customer demands.
- Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
- Maintain accurate records, process payments, and ensure seamless order fulfillment.
Requirements
- 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution.
- Strong computer skills (Microsoft Office, CRM experience a plus!).
- Ability to multitask in a fast-paced environment.
- Industry knowledge is a plus - but we’re happy to train motivated candidates!
- Spanish-speaking skills are a strong advantage but not required.
- Willingness to travel overnight (up to 10%).
Benefits
- 20 PAID DAYS OFF (includes PTO, Holidays and Family Focused Company Closure between Christmas and New Years).
- Bonus Incentive program as well as Holiday bonuses and other bonus opportunities!
- Competitive Hourly Rate with great OT potential during peak season hours.
- Flexible work/life balanced hours, home every night and typical schedule Monday-Friday 7:00 A.M. – 4:00 P.M.
- Significant employer contributions towards monthly premiums for Medical, Dental, Vision, Group Life and AD & D benefit plans.
- Additional Voluntary benefit options available including Short Term and Long Term Disability coverage, Accidental Injury, Critical Illness and Cancer plans as well as additional Life and AD& D benefit policies.
- 401K program with a best in industry company match.
- Opportunity for career advancement
- Family owned, operated and focused company!
Ready to build your future with us? Apply today and become part of our growing family at Richards Building Supply!
Req ID #ZR South Bend
Richards Building Supply is a wholesale building material distributor serving 16 states with 67 locations! As a family owned, operated and focused company, Richards Building Supply has spent nearly 50 years building a thriving and profitable organization, as well as invaluable business relationships. Richards stocks a comprehensive line of products such as residential and commercial roofing, siding, windows, decking, soffit, doors, molding, rainware, cabinets, and more!
Learn more about us here: https://www.richards-supply.com/about
Terms and Conditions / Privacy Policy: https://www.richards-supply.com/privacy-policy/
Richards Building Supply believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.
It’s more than a job, it is your Career! Submit your resume today to join our exciting and growing family.
Taken from Richards Building Supply's own posting, last seen live on 13 Nov 2026.
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The application
Your details, then 10 questions (1 written).
- 1.If hired, can you supply proof of your age?Yes or no
- 2.If hired, can you supply the required documentation to verify your lawful right to work in the United States?Yes or no
- 3.Are you willing to undergo a background check, in accordance with local law/regulations?Yes or no
- 4.Please share additional details (optional)Written answer · optional
- 5.Inside this role, you will assist walk‑in customers, and contractors at the counter. Do you have at least 2 years of in-person customer-facing experience?Yes or no
- 6.Which types of customer interaction have you performed in previous roles? (Select all that apply)Pick any (8 options)
- 7.This role requires professional experience working with building materials products through sales, distribution, wholesale supply, retail supply, construction, remodeling, or installation. Which best describes your experience?Pick one
- 8.Which building materials have you worked with directly? (Select all that apply )Pick any (15 options)
- 9.How many total years of experience do you have in building materials?Pick one: O · Less than 1 year · 1-2 years · 3-5 years · 6-10 years · 10+ years
- 10.Is the experience you described reflected clearly in your resume?Pick one: Yes · No, but I will update my resume to include it · No
From Richards Building Supply's apply page, checked 12 Nov 2026.
About Richards Building Supply
Family-owned wholesale distributor of roofing, siding, windows, doors, decking and other exterior building products, selling to remodeling contractors, builders and general contractors from local branches.
Pay schedule: Outside reps are salaried with uncapped commission and inside reps hourly with overtime, some inside seats posted as temporary full-time, and all get discretionary holiday bonuses, employer-paid or subsidized medical, dental and vision, a 401(k) match and a paid company closure between Christmas and New Year's.
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